Improvement Support Assistant – Early Learning and Childcare (ELC) Improvement Programme

Role: Improvement Support Assistant – Early Learning and Childcare (ELC) Improvement Programme 

Location: Flexible 

Salary: £20,559 – £22,464 

Contract: Temporary for 2 years from start date

About us 

The Care Inspectorate is a scrutiny body that supports improvement in care. Our vision is the people across Scotland receive high quality care that meets their needs, rights and choices. We are a national organisation, employing in excess of 600 staff working across our network of offices.

About the role

We are looking for an Improvement Support Assistant to join the Improvement support team and work within the Early Learning and Childcare (ELC) Improvement Programme. This programme will be focused on providers, e.g. nurseries or childminders who offer funded places but are not currently meeting the quality criteria in the National Standard.

The improvement programme will deliver improvement learning events and improvement support to these providers across Scotland using an improvement approach which is designed to help providers close the gap of what good practice looks like and what is actually delivered.

This is an exciting role and will require a high level of engagement with our ELC inspectors, external partners as well as stakeholders from across the organisation and will therefore provide a good understanding as to how the Care Inspectorate works at all levels.

The duties for this role will include: 

  • a key support role in supporting the ELC Improvement Programme to deliver its objectives over the 2 year period.
  • working closely with the senior improvement adviser and 2 improvement advisers to support the smooth running of the day to day activities of the programme
  • supporting the organising and delivering of the improvement learning events across Scotland
  • liaising with early learning child care providers and internal inspection teams

About you

You should be able to demonstrate a successful track record within a similar role, ideally with previous experience and/or knowledge of relevant processes and procedures.

With a relevant qualification in administration or business studies, you will have excellent communication skills together with an excellent working knowledge of IT packages, be able to work to tight deadlines in an organised manner and be able to work effectively as part of a team. 

The role will require travel and may involve some overnight stays and unsocial hours.

To apply

If you require any further information or for an informal chat please contact Joyce Murray on a Tuesday, Wednesday or Thursday on 07766 133250 or email at This email address is being protected from spambots. You need JavaScript enabled to view it..

If you believe that your expertise and motivation make you suitable for this post, please download and complete an application form and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 8am on Monday 25 November 2019. A full application is required for internal staff applications.

Application Form

Equalities Monitoring Form

Job Profile

Person Specification

It is anticipated that interviews will take place week commencing 2 December 2019.

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Service Manager - Adult Services

Role: Service Manager Adult Services 

Salary: £59,595 

Contract: Permanent 

Location: Head Quarters in Dundee or any of our offices within Scotland

The Organisation

The Care Inspectorate's role is to regulate and inspect care and support services, carry out scrutiny of social work services and conduct joint inspections with other scrutiny partners of services for adults and children. We have a significant role in providing assurance and protection for people who use services, their families and carers and the wider public as well as supporting delivery partners to improve the quality of care for people in Scotland. In line with the Health and Social Care standards, the Care Inspectorate is developing flexible, proportionate scrutiny and assurance practices and integrated scrutiny and improvement activities that focus on and foster a culture of innovation and to support world class care that makes a real and positive difference to people’s lives.

The Care Inspectorate operates in an emerging landscape of tighter financial constraints, technological advances, increasing societal expectations, significant demographic changes, and far-reaching legislative and social policy changes

The Role 

The Care Inspectorate is currently looking for a Service Manager (Adults) to support the Chief Inspector to lead on Adult Services. The successful candidate will ensure excellence in scrutiny, assurance and improvement work in collaboration with scrutiny partners, providers, Community planning partners, and integration authorities.

You will support the Chief Inspector by having delegated responsibility for the leadership, development and delivery of the scrutiny and assurance plan for Adults services and the Complaints function. You will make sure that the needs of people who use services and their carers are at the heart of what we do.

You will support the Scrutiny and Assurance Directorate to ensure that the Care Inspectorate meets its responsibilities, in relation to adult services, as defined by the Public Services Reform Act 2010 and other relevant legislation.

You will work colleagues to support significant cultural change, consolidate excellence in the Care Inspectorate’s activities and continue to invest in our competent, confident workforce in a way that puts collaboration at the core of our work 

Adept at challenging traditional thinking in a positive and constructive way, you will be an articulate and positive communicator, both verbally and in written form, with the ability to engage, influence and lead the development of a wide range of key stakeholder relationships, both internally and externally.

You will also be politically astute and demonstrate a broad knowledge of trends and relevant issues within social work and social care services.

The Care Inspectorate has its headquarters in Dundee, but with offices throughout Scotland, your work base is negotiable.

The application process:

To apply you must be:

  • Educated to degree level or equivalent.
  • Hold an appropriate post-graduate professional qualification in social work or other relevant professional qualification

We are looking for someone who has:

  • Proven track record of effective management and leadership of staff in the area of adult health and social work/social care
  • Proven track record of effective experience in developing and/or applying quality assurance/improvement frameworks to support self-evaluation and continuous improvement.
  • Demonstrable experience of strategic planning and delivery of services and supporting and embedding sustainable business and transformational change.
  • Extensive experience of collaborative and values-based leadership including working with partners.

You’ll find more information in the job description and person specification.

For an informal discussion about the post, please contact our recruitment mailbox at This email address is being protected from spambots. You need JavaScript enabled to view it. and our Chief Inspector Adult Services, Marie Paterson, will be in contact with you. For more detailed information about the role please visit our website, www.careinspectorate.com.

If you believe you are a suitable candidate for this post, please submit your application form and equal opportunities from (where you are an external applicant) and where you are an internal applicant, submit a completed an internal application form along with your CV outlining how your skills, experience and qualifications match with the competencies required for the role to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 8.00am on Monday, 25 November 2019.

Application Form

Equalities Monitoring Form

Job Profile

Person Specification

The Care Inspectorate offers a guaranteed interview to any applicant who considers themselves to be disabled and who meets the minimum essential requirements for the post.

It is anticipated that the Selection and Interview day for the post will take place week on 19 December 2019.

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Tester

Role: Tester

Location: Various across Scotland

Hours: 35 hours per week

Contract: Temporary for one year

Salary: Grade 6. £35,733 to £39,069 (Pay award pending)

What do we do?

As a regulator, we inspect 14,000 care and social work registered care services in Scotland to make sure these services meet the right standards and helps them improve where necessary.

We are recruiting a Tester to work within our Business Transformation team to build new applications to meet the Care Inspectorate business requirements over the next 12 months.

The Care Inspectorate has a wide range of users of its services: people who provide care, people who use care, people who commission care, people who wish to raise a concern about care, care inspectors and improvement advisors, other scrutiny partners, government and the public.  There is an urgent need to transform the service provided to all of these users.  Current systems do not have the technical capacity or flexibility to support all of these user needs.  This significantly restricts our ability to deliver world class approaches to risk based, intelligence led scrutiny and improvement and meet the diverse needs of all our stakeholders.

What are we looking for?

We have recruited an Agile team to work within our Digital Transformation team, to build new applications to meet the Care Inspectorate business requirements and we are now looking for a talented Tester to work within the Agile Team.

Over the next 12 months, the Tester will support the Business Transformation team by testing stories through each sprint to make sure that testing is well defined, planned and executed. The Tester will also create end-to-end test plans; executing the plans and managing all activities in the plans to ensure that all the acceptance criteria of new feature development is met to the highest standard of quality.

What you need to do?

Further information on this post is available on our website www.careinspectorate.com

For an informal discussion, please contact Stuart Mackenzie, Product Owner, on 07766 133286 after 10am and before 6pm (Monday to Friday).

Apply by submitting your CV, along with a completed Equalities Monitoring Form to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please ensure your CV contains personal details including your home address and contact details, and the email addresses of two Referees. (Referees will not be contacted until a preferred candidate has been selected).

The closing date for this vacancy is 8.00am on Thursday 31 October 2019.

It is anticipated that interviews will take place on Friday 8 November 2019.

We hope that the successful candidate is available to start as soon as possible, subject to pre-employment checks.

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Strategic Data Officer

Job Title: Strategic Data Officer

Salary: Grade 3, £22,464 - £24,831

Location: Dundee

Contract: Temporary – (January 2020 – January 2022)

This is an exciting opportunity for a motivated and enthusiastic individual to develop their current IT skills and learn new analytical skills using a range of different programs. You will support the Intelligence team in delivering key analytical support our strategic inspection programmes, working closely with a multi-disciplinary team of Care Inspectorate colleagues and those from external agencies.

You will support the Intelligence team in providing an analytical function throughout the inspection process through the improvement and maintenance of data collection tools and by identifying and summarising key inspection findings and preparing accurate statistical reports for a range of internal and external audiences.

What you’ll need to succeed?

The Intelligence Team will offer training and support for the specialist software and skills required for this role. However, you will need to be confident working with raw data and comfortable working with Microsoft Excel. The successful candidate will pay close attention to detail in order to clean and validate data and identify opportunities to improve data quality. Your sound knowledge of operational ICT systems will be invaluable and give you a solid foundation from which to coordinate data quality improvement initiatives.

As well as having good literacy skills, you will have an aptitude for working with facts and figures to a high degree of accuracy. Excellent IT skills are a pre-requisite, enabling you to present complex information in a meaningful way.

You will be expected to work with colleagues across the Care Inspectorate and other external organisations, and so must have excellent interpersonal skills and be prepared to develop a sound understanding of the inspection data to respond effectively to the requirements of the role 

What you need to do now?

For an informal discussion about the above posts, please contact Francesca Colaco by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or on 01382 346411 or Al Scougal by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or on 01382 346484.

If you believe that your expertise and motivation make you suitable for this post, please complete an application form and equalities monitoring form and send it to our recruitment mailbox This email address is being protected from spambots. You need JavaScript enabled to view it. no later than 8am on Monday 25 November 2019.

Application Form

Equalities Monitoring Form

Job Profile

Person Specification

It is anticipated that interviews will take place week commencing 9 December 2019.

Please note that the successful candidate will start from January 2020 onwards (exact date to be negotiated).

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Scrum Master

Role: Scrum Master 

Location: Dundee – with scope to work 2 or 3 days each week based at any of our local offices.

Salary: £45,660 - £50,415 (pay award pending)

Hours: 35 hours per week

Contract: Temporary for 12 months

What do we do?

As a regulator, we inspect 14,000 care and social work registered care services in Scotland and help them improve where necessary.

The Care Inspectorate has a wide range of users of its services: people who provide care, people who use care, people who commission care, people who wish to raise a concern about care, care inspectors and improvement advisors, other scrutiny partners, government and the public. 

There is an urgent need to transform the service provided to all of the afore mentioned users to deliver world class approaches to risk based, intelligence led scrutiny and improvement and meet the diverse needs of all our stakeholders.

What are we looking for?

We have recruited an Agile team to work within our Digital Transformation team to build new applications to meet the Care Inspectorate business requirements and we are now looking for a talented Scrum Master to lead and manage the Agile Team on how to use Agile/Scrum practices and values to enhance user experience.

The successful candidate will lead the delivery of new regulatory applications to meet the Care Inspectorate business requirements over the next 12 months..

Ideally we are looking for the successful candidate to start as soon as possible. 

What you need to do?

For an informal discussion, please contact Stuart Mackenzie, Product Owner, on 07766 133286 after 10am and before 6pm (Monday to Friday).

Apply by submitting your CV, and a completed Equalities Monitoring Form to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please ensure your CV contains personal details including your home address and contact details, and the email addresses of two Referees. (Referees will not be contacted until a preferred candidate has been selected).

Job Profile

Person Specification

The closing date for this vacancy is 8.00am on Monday, 28 October 2019.

It is anticipated that interviews will take place on Thursday 31 October or Friday 1 November 2019.

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