Annual returns

Each year, we ask service providers to complete an annual return to help us plan, inform and carry out our inspections. We also publish a number of annual statistical publications and share some of the information with other organisations, such as the Scottish Social Services Council and the Scottish Government.

This year's annual returns will be available to service providers for completion between 3 January and 14 February 2020.

If you have any questions about the annual returns, please read our frequently asked questions.

All service types must complete their annual returns electronically, using our eForms system.

Even inactive services must submit an annual return.

We no longer automatically downgrade services for failing to submit an annual return. This is because we do not believe that non-submission is necessarily a reflection of poor quality of service. We will, however, continue to publish details about submission or non-submission of annual returns within inspection reports. We also reserve the right to make a formal requirement relating to submission of an annual return, or in cases of serious or persistent non-compliance, to issue an improvement notice under s62 of the Public Services Reform (Scotland) Act 2010, requiring its submission.

Please note that where the manager of the service has changed, you must formally notify the Care Inspectorate of the correct details. This can be done using our online eForms system.