Apply to vary conditions of registration

If you need to vary, (add, amend or remove) the conditions of registration of your service, you should in the first instance discuss this with the inspector responsible for your service.  You will now be able to make an application to vary the conditions of your registration on the portal.  Note, you are currently only able to have one application for variation in progress at a time.

Unless otherwise agreed with us, the date the variation is to take effect from must not be less than three months after the date of application.  We can only grant or refuse an application to vary a condition – we cannot change the detail of the variation that you have originally requested.  However, whilst the application is still in progress you can update/amend the application yourself within the portal.  Where you subsequently decide that you no longer wish the variation request to be progressed, for instance, if it is no longer necessary due to a change of circumstances, then you should discuss this with whoever has been dealing with your application.  You must then withdraw the application via the portal, and we will receive automatic notification of this.

Guidance for childminders on applying to increase capacity in childminding settings

Notifiable events - when is formal regulatory action, including Variation, required - guidance for care service providers

Inactive services

We have implemented a revised policy on ‘Inactive Care Services’.

Services registered with the Care Inspectorate must operate within the legal framework laid out within the Public Services Reform (Scotland) Act 2010, (the “Act”).  We have adopted a policy where any service can make an application to stop operating for up to 12 months, without having to cancel their registration.  Where such an application is granted, a service will be referred to as ‘inactive’.

Reasons for a service to be treated as inactive would be limited to:

  • refurbishment of premises
  • provider has caring responsibilities for a limited period of time
  • provider maternity leave
  • provider health issues.

There may be, on occasion, other exceptional circumstances, which we may consider on an individual basis.

During a period of inactivity, a provider must continue to submit an annual return, pay continuation fees, submit notifications and ensure the service continues to meet all of the legal requirements under the Act.  Prior to the service becoming operational, the provider must notify us in advance that their service is operational and ensure the service is ‘fit’ to operate and meets the needs of the service users.

Applications for inactive care service status and notifications of intention to become operational should be submitted using the digital portal

The relevant forms are available via your portal account.  Select the “apply to become inactive / active” option on the right hand side of your menu page.  If you require any assistance please email This email address is being protected from spambots. You need JavaScript enabled to view it.or contact 0345 600 9527 Monday to Friday 09:00 - 16:00.

Cancel a service

Any registered service can voluntarily apply to cancel their registration.

If you are a care service, and want to cancel your registration, you must complete our application to cancel a care service form before we can progress with your cancellation.  You can submit your request using through our digital portal

Cancelled services

We have an obligation to publish a list of all care services that have been previously registered and that are now cancelled.

You will be able to check here for a list of all cancelled services.  This is updated monthly to reflect any new cancellations.

Cancelled Services 31 August 2021

If you require any further information about these services please email This email address is being protected from spambots. You need JavaScript enabled to view it. or contact 0345 600 9527.