Our national registration team can help you with any changes you want to make to your registration.  Once a variation is submitted we will be in touch with providers as soon as possible, but this can take a number of weeks.  As a provider you, or someone authorised on your behalf, must complete the form ‘Application to add, vary or remove conditions(s) of registration.’  You should complete this using the online version of the form available via our digital portal.

Unless otherwise agreed with us, the date the addition, variation or removal is to take effect from must not be less than three months after the date of application.  We can only grant or refuse an application to vary a condition – we cannot change the detail of the variation that you have requested.  Where you subsequently decide that you no longer wish the variation request to be progressed e.g. if it is no longer necessary due to a change of circumstances, then the request must be made in writing and this will subsequently be acknowledged in writing by us as having been withdrawn.

Guidance for childminders on applying to increase capacity in childminding settings

Notifiable events - when is formal regulatory action, including Variation, required - guidance for care service providers

Inactive services

We have implemented a revised policy on ‘Inactive Care Services’.

Services registered with the Care Inspectorate must operate within the legal framework laid out within the Public Services Reform (Scotland) Act 2010, (the “Act”).  We have adopted a policy where any service can make an application to stop operating for up to 12 months, without having to cancel their registration.  Where such an application is granted, a service will be referred to as ‘inactive’.

Reasons for a service to be treated as inactive would be limited to:

  • refurbishment of premises
  • provider has caring responsibilities for a limited period of time
  • provider maternity leave
  • provider health issues.

There may be, on occasion, other exceptional circumstances, which we may consider on an individual basis.

During a period of inactivity, a provider must continue to submit an annual return, pay continuation fees, submit notifications and ensure the service continues to meet all of the legal requirements under the Act.  Prior to the service becoming operational, the provider must notify us in advance that their service is operational and ensure the service is ‘fit’ to operate and meets the needs of the service users.

Applications for inactive care service status and notifications of intention to become operational should be submitted using the digital portal

The relevant forms are available via your portal account.  Select the “apply to become inactive / active” option on the right hand side of your menu page.  If you require any assistance please email This email address is being protected from spambots. You need JavaScript enabled to view it.or contact 0345 600 9527 Monday to Friday 09:00 - 16:00.

Cancel a service

Any registered service can voluntarily apply to cancel their registration.

If you are a care service, and want to cancel your registration, you must complete our application to cancel a care service form before we can progress with your cancellation.  You can submit your request using through our digital portal

Cancelled services

We have an obligation to publish a list of all care services that have been previously registered and that are now cancelled.

You will be able to check here for a list of all cancelled services.  This is updated monthly to reflect any new cancellations.

Cancelled Services 22 March 2021

If you require any further information about these services please email This email address is being protected from spambots. You need JavaScript enabled to view it. or contact 0345 600 9527.