We are the independent scrutiny and improvement body for care services in Scotland. We make sure people receive high quality care and ensure that services promote and protect their rights. To find out more about us, watch our 'What We Do' video or visit our about us section.
The Care Inspectorate has welcomed Gavin Mayer as a newly appointed member of its board.The Care Inspectorate's Board must have at least one person who is a user of care services as a member. Recently appointed by Scottish Ministers, Gavin follows in this post from Dr.Sally Witcher.
From 1 October to 31 December 2015 one complaints team covering Edinburgh, the Lothians, Borders and Fife will test our new methodology for reporting on and resolving complaints. We hope that this will make it easier for both complainants and service providers to understand how we arrive at our complaint outcomes, and thereby improve openness and transparency. We also anticipate that this will make us more time efficient in completing complaints.