Annual returns

Each year, we ask service providers to complete an annual return to help us plan, inform and carry out our inspections. We also share some of the information with other organisations, such as the Scottish Social Services Council and the Scottish Government.

The annual return is available for services to complete each year between January and February, through our online eForms system.

If you have any questions about the annual returns, please read our frequently asked questions.

All service types must complete their annual returns electronically, using the Care Inspectorate’s eForms system.

Even inactive services must submit an annual return. We publish details about submission or non-submission of annual returns within inspection reports. We also reserve the right to make a formal requirement relating to submission of an annual return, or in cases of serious or persistent non-compliance, to issue an improvement notice under s62 of the Public Services Reform (Scotland) Act 2010, requiring its submission. Please note that where the manager of the service has changed, you must formally notify the Care Inspectorate of the correct details. This can be done using the Care Inspectorate’s online eForms system.