Annual returns

Each year, we ask service providers to complete an annual return to help us plan, inform and carry out our inspections. We also share some of the information with other organisations, such as the Scottish Social Services Council and the Scottish Government.

The annual return will be available for services to complete between Friday 4 January and Friday 15 February 2019, through our online eForms system. You can access this at here.

If you have any questions about the annual returns, please read our frequently asked questions.

To find out what has changed in this year’s annual return, please read Changes to the 2018-19 annual return.

All service types must complete their annual returns electronically, using our eForms system.

Even inactive services must submit an annual return.

We no longer automatically downgrade services for failing to submit an annual return. This is because we do not believe that non-submission is necessarily a reflection of poor quality of service. We will, however, continue to publish details about submission or non-submission of annual returns within inspection reports. We also reserve the right to make a formal requirement relating to submission of an annual return, or in cases of serious or persistent non-compliance, to issue an improvement notice under s62 of the Public Services Reform (Scotland) Act 2010, requiring its submission.

Please note that where the manager of the service has changed, you must formally notify the Care Inspectorate of the correct details. This can be done using our online eForms system.