We have moved a number of our forms from our eForms system to the new portal. If you are wanting to notify us of a change to your service, the table below will advise what system to use.
Our eForms system will continue to be used for annual returns and notifications, (the things you are required to tell us about,) as we continue our digital transformation programme.
If you are require any assistance, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0345 600 9527 Monday to Friday between 09:00 - 16:00
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Current eForm title |
Complete on portal |
Complete on existing eForm |
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Absence of a manager for more than 28 days |
Yes |
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Accident |
Yes |
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Allegation of abuse concerning a service user |
Yes |
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Allegation of misconduct by provider or persons employed in the care service |
Yes |
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Appointment of liquidators/receivers |
Yes |
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Change of a manager |
Yes |
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Change of a provider |
Yes |
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Change of a service name |
Yes |
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Change of committees or associations |
Yes |
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Change of contact details |
Yes |
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Change of a managers name |
Yes |
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Change of ownership/change of officers |
Yes |
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Change of a person’s who are partners |
Yes |
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Change of premises |
Yes |
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Change of a provider’s address |
Yes |
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Change of a provider’s name |
Yes |
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Change of a service address |
Yes |
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Controlled drug medication incident |
Yes |
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Death of a service provider |
Yes |
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Death of a service user |
Yes |
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Equipment breakdown having significant effect on the service |
Yes |
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Incident |
Yes |
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Increase or decrease in staff WTE by 10% (housing support, nurse agency, support service care at home only) |
Yes |
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Injury to service user |
Yes |
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Outbreak of infectious disease |
Yes |
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Person living on premises becomes 16 years of age (C/M only) |
Yes |
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Person moves out/in to premises (C/M only) |
Yes |
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Planned refurbishment or alteration or extension of premises |
|
Yes |
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Proposed application to cancel the service |
Yes |
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Provision of respite care (care home service only) |
Yes |
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Unfitness of manager |
Yes |
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Unfitness of provider – criminal offences |
Yes |
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Unfitness of provider – financial |
Yes |