Job title: Planning Coordintor

Attributes

Essential

Desireable 

Experience
  • Experience of planning a range of activities.
  • Staff supervision, systems, and processes.
  • Workload planning and prioritisation.

Experience of collaborative/ partnership working.

Education, qualifications and training
  • You will be educated to SCQF level 7 (e.g., Advanced Higher, Higher National Certificate (HNC), Professional Development Award, Certificate of Higher Education, Modern Apprenticeship, SVQ, etc.).
  • You will be committed to your own Continuous Professional Development (CPD).

Skills and knowledge
  • Ability to communicate effectively, both verbally and in written format.
  • Ability to undertake performance and information analysis.
  • High level of data management and manipulation skills.
  • Excellent IT skills, in particular MS Access and Excel (including the use of pivot tables).
  • Capable of challenging current thinking in a positive and constructive way to develop new and innovative approaches to planning and improvement.
  • Ability to translate plans into action.
  • Effective negotiating and influencing skills
  • Knowledge of inspection/regulation of care.
  • Demonstrate understanding of equality and diversity. 

Understanding of project management.

Key performance outcomes

Essential

Desirable

Planning and organising
  • Ability to plan workload effectively in the short, medium, and long term in conjunction with the Planning Manager and work to strict deadlines.
  • Can demonstrate attention to detail for both numerate and literate work.
  • Ability to show initiative and work without close supervision.
  • Ability to react to changing priorities and to prioritise conflicting demands.
  • Ability to forward plan and prevent any operational difficulties. 

Management of resources
  • Ability to bring together the overall work of a team of staff and involve team members in decision-making.
  • Manage resources effectively and in accordance with Care Inspectorate’s corporate aims and objectives.  
  • Delegates tasks effectively to others.
  • Identifying skills and experience of individual staff and making the best use of resources.
  • The ability to adopt a flexible approach to competing priorities and changing circumstances and encourages and supports others to so.
  • Ability to drive continuous improvement
  • Applies rules and procedures sensibly. 

Impact and influence
  • Demonstrates ability to influence at all levels.
  • Demonstrable ability of promoting, leading and implementing strategies and change programmes.
  • Evidence of building positive relationships, engaging, and collaborating effectively with others internally and externally.
  • Demonstrates personal resilience, being able to work flexibly under pressure with stamina and tenacity to deliver results.

Ability to take account of wider political and organisational sensitivities to deliver strategic objectives.

Objective decision making
  • Ability to assist the Planning Manager and to develop strategies and action plans with others, in line with corporate aims and objectives.
  • Demonstrates an analytical and systematic approach to problem solving.
  • Ability to make appropriate and realistic judgments, based on relevant, up to date and verifiable information
  • Ensures that team members have appropriate support, resources, and authority levels to make decisions quickly and effectively.
  • Encourages and supports devolved decision-making.
  • Considers the Care Inspectorate’s strategic vision, corporate aims and objectives and values in leading and managing others
  • Ability to take responsibility for difficult decisions and to remain resilient against possible criticism. 

Effective communication
  • Ability to express ideas clearly and concisely and to adapt communication to suit different audiences.
  • Ability to produce written and verbal communication which is clear and concise.
  • Ability to form constructive relationships with managers and staff at all levels of the organisation.
  • Ability to communicate effectively with external stakeholders and manage partnership arrangements effectively to secure positive outcomes/key deliverables. 

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.