A shared service role working for both organisations

Transactions Assistant

£24,480 - £26,103 (Pay award pending)

35 hours per week

Temporary until 31 March 2024

Dundee

About the role

We are looking for a Transactions Assistant to join the Transactions team in our Scottish Social Services Council (SSSC) and Care Inspectorate (CI) shared service Finance department.

Reporting to the Transactions Officer, your role will be to carry out a range of finance tasks which support the transactions section within the Finance team, in line with SSSC and CI policies and procedures.

Shared Services

The Shared Service Team provides a range of services to both the Scottish Social Services Council (SSSC) and the Care Inspectorate. Shared Services is of a mix of both Care Inspectorate and SSSC employees integrated into both organisations in Human Resources (HR), Finance, Procurement, Estates and Health and Safety and form the shared service arrangement.

Who are we

The Scottish Social Services Council (SSSC) is the regulator for the social service workforce in Scotland. Our work means the people of Scotland can count on social services being provided by a trusted, skilled and confident workforce. We protect the public by registering social service workers, setting standards for their practice, conduct, training and education and by supporting their professional development. Where people fall below the standards of practice and conduct we can investigate and take action. The SSSC employs approximately 300 employees.

The Care Inspectorate are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices. The Care Inspectorate employs approximately 600 employees.

What you need to succeed

You will:

• have an understanding of financial controls and financial environment
• have excellent customer service skills and telephone manner
• provide a range of administrative and clerical support to a high standard including database administration
• organise, process, record and file information and correspondence both electronically and manually
• be accurate and show attention to detail
• have thorough knowledge of Microsoft Word and Excel
• maintain high standards of confidentiality
• work flexibly as part of a team to support the organisation.

Why work for us

We are an ambitious, enthusiastic and supportive organisation. With around 300 employees, you can really make an impact here. We offer a generous salary, flexible working arrangements, a full range of benefits, local government pension scheme and up to 43 days holiday (dependent on service). Please note new entrants will normally start on the minimum of the pay range.

You can find out more about the benefits of working here on our website.

We are adopting agile working to maximise the benefits for the SSSC to meet our business needs and to improve the service we provide to our customers.

Agile working presents many opportunities for you and for SSSC as an employer. Agile working gives you more choice over deciding how, when and where you work best in a way that balances your needs and those of our customers, our staff and ourselves. It’s about giving you more choice about how you do the right work, in the right place, at the right time. Agile working arrangements (also known as hybrid working, remote working, blended working or split-working arrangements or patterns) allow you to arrange your work time and work location in the most appropriate way for a given activity. This includes working in an office, at home or at another remote location. Where, when and how you choose to work may depend on the task you are doing and the kind of role you have. Please discuss this during an informal chat prior to interview or if you are shortlisted, at interview.

It is our intention to make agile working the default working practice wherever we can. However, we know that agile working is not for everyone and will provide office accommodation where required.

All applicants must live in Scotland and will be expected to attend the SSSC office from time to time as required.

Living in Dundee

Scotland’s sunniest city, Dundee is the UK’s first UNESCO City of Design and made Lonely Planet’s top 10 European hotspots in 2018 for its growing cultural scene and the transformation of the city’s historic waterfront. Dundee also made the National Geographic 2019 ‘must see cool list’.

Our offices are on the banks of the River Tay, right at the heart of the redesigned waterfront, close to the railway station and bus links and on the Green Circular cycle path, which goes right around the city.

We are next door to the new V&A Dundee and Captain Scott’s famous ship, RRS Discovery, built here in 1900. The city is a great shopping destination, surrounded by many eateries and bars. It is also rich in scenery with lovely beaches and parks.

We believe that the SSSC and Dundee offer a great place to begin or expand your career.

How to apply

You’ll find more information in the job profile and person specification.

Find more information about us here on our website and at facebook.com/thesssc and on Twitter @SSSCnews.

To apply, please follow this link and complete the online application form by 8am on Monday 16 October 2023.

We expect to hold interviews with a skills exercise in our Dundee office on Monday 6 November 2023.

Job Title: Business Support Assistant

Location: Flexible (Any Care Inspectorate office)

Salary: £21,552 - £22,968

Hours: 35 hours per week

Contract: 1x Permanent / 1x Temporary until 31 March 2024

About us

We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.

We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.

About the role

We are pleased to announce an exciting opportunity to work as part of the business support team in one of our offices where you will provide comprehensive business support within the scrutiny and assurance directorate

Working as part of a team, the role will predominantly be part of a small team supporting the organisation’s scrutiny and assurance (enforcement and inactive services) functions, as well as provide advice and guidance to colleagues across the organisation.

You will also be part of the wider organisational business support teams which support a range of other scrutiny and assurance functions and will require to be involved with these as appropriate.

The temporary role would be based within the Inspection team to support the inspection planning team.

You will also require to undertake wider general administrative duties and tasks as part of office they are based from as appropriate. These duties will be varied and may include the provision of e.g. telephony, reception, filing, word processing, data input, and general clerical duties.

We support hybrid working which allows you to split your time between the office and working from home. You will be expected to attend the office from time to time as required.

About you

We are looking for an organised individual who has good attention to detail, is customer-focused and enjoys working in a busy and supportive team. You will have a positive attitude and be keen to develop your skills and take on new challenges.

You will demonstrate a successful track record within a similar role and be educated to Standard Grade/National 5 level or equivalent.

The successful individual will have:

• A good working knowledge of IT to include O365, Outlook; MS Forms; Word, Excel, and PowerPoint.
• A flexible, positive approach to work.
• Ability to react to changing priorities and to prioritise conflicting demands.
• Ability to forward plan and prevent any operational difficulties.
• Excellent organisational skills.
• Ability to work on own initiative and prioritisation of workload.

In addition, it would be preferable that you have experience of working with external and internal contacts at all levels of an organisation and social care sector experience.

To apply

You’ll find more information in the job profile and person specification.

If you require any further information or for an informal chat, please contact Andrew Robertson, Scrutiny and Assurance Support Manager, by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe that your expertise and motivation make you suitable for this post, please download and complete an application form (and equal opportunities form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 8am on Monday 25 September 2023.

It is expected that interviews for this post will take place on Wednesday 11 October 2023 via Teams.