Supplier payments

We are committed to the ‘Confederation of British Industry Prompt Payment Code’ for the payment of bills for goods and services we receive.   It is our policy to make payments in accordance with the Scottish Government’s instructions on prompt payment and a target payment within 10 days. 

As part of our Covid-19 response, we have temporarily closed our offices and are asking all suppliers to send us their invoices by email to This email address is being protected from spambots. You need JavaScript enabled to view it..    


Procurement has a significant role to play to achieve the Care Inspectorate’s objectives, and our seven key principles are reflected in our procurement strategy.

Our 2020-2023 Procurement Strategy:

  • sets out our priorities and proposals for procurement over the planning period

  • identifies those factors that will influence the way in which we manage the procurement process 

  • describes the arrangements for monitoring and evaluating the strategy.

We fully support the Scottish Business Pledge, sharing the Scottish Government’s ambition of boosting productivity, competitiveness, sustainable employment, and workforce engagement and development.

Public Contracts Scotland

Our contracts register for all competitively advertised contracts exceeding £50,000 is published on the Public Contracts Scotland portal. We publish high value tenders on the Public Contracts Scotland (PCS) advertising website.  We encourage businesses to register for free on this site. It will give you access to a large number of high and low value public authority contract opportunities across Scotland, including the Care Inspectorate.  You can also view our profile

We do not maintain an internal register of suppliers, or have an approved supplier list.

It covers lower value contract opportunities but also those above the Official Journal of European Union (OJEU) threshold which appear in the European Journal. 

Our conditions of contract

Our procurement practices - values and promotion of tenders

As a public sector organisation our procurement activity is guided by legislation and best practice, with the route being determined by the potential total value of the contract.

Supplier opportunities, guidance and support - useful websites

  • A national collaborative Framework Agreement for Supported Factories and Businesses has been established to provide products and services to the Scottish public sector. 

  • The Online Supplier Journey makes it easier for Scottish companies to bid for work in the public sector.

    • The website guides firms, large and small, through each step in the process – setting out what to expect from buyers and what is expected of them, simplifying guidance, making it easier to understand.  It is particularly useful for small businesses. 

    • The journey guides businesses through the process of applying for contracts, making the system more streamlined and easier to understand and has been developed with the help of Scottish companies who have already gone through the process. 

  • The Single Point of Enquiry is an independent, impartial and confidential service for suppliers to the public sector in Scotland.  The service offers advice on the procurement rules which must be followed by public bodies in Scotland and information on how contracts are advertised and awarded.   If you have concerns about a specific tender exercise, they can work with you and the buying organisation to try and resolve your concerns.  They do not have formal powers to investigate suppliers’ concerns or change decisions made by buying organisations. Feedback from suppliers contributes to improvements in public procurement practices in Scotland.

The Supplier Development Programme (SDP)

Scotland’s free tender training service for SME’s is a programme of tender training events.

The programme has been designed to ensure that SME’s can easily progress through the various different course levels with free events in or near their business location, plus many of the courses can be accessed online via webinar, reducing the time burden on small businesses being out of the office.

The programme includes a wealth of courses, including “hot topics” such as Community Benefits and Sustainable Procurement, as well as core issues such as finding contracts and completing ESPDs. So whether you are just starting out and wish to find out about how to work with the public sector or need to improve your tender skills, SDP will have a course for you. Please click on the following link to browse and book a course and get tender ready: https://www.sdpscotland.co.uk/events-training/

Supplier Cyber Security

Cyber-attacks (such as phishing, ransomware, hacking, etc.) are becoming an increasing threat to our economy and society. No internet-connected organisation, however large or small, is immune.

Cyber-attacks may be targeted at specific organisations or individuals, or untargeted, where attackers indiscriminately attack as many vulnerable machines or users connected to the internet as possible. These attacks are as real a risk to the small business that relies on a database of customers to distribute its goods as they are to multinational banking organisations.

 As part of the Scottish Public Sector Action Plan on Cyber Resilience Scotland’s public sector organisations are encouraged to adopt a common approach to supplier cyber security. Links to authoritative sources of advice and support can be found at the Scottish Government Cyber Resilience website.  

 Public sector organisations and their suppliers can now use the Scottish Cyber Assessment Service, which supports public sector organisations to identify cyber risks and ask suppliers consistent questions about protection against cyber threats. A new beta assessment tool for suppliers is available at Scottish Cyber Assessment Service.

The NCSC’s small business and charities guides can be found at National Cyber Security Centre - NCSC.GOV.UK

You can get a free digital health check and 1:1 support at Business Gateway's Digital Boost.

If you’re a Scottish SME, you can get a 0% interest, unsecured Digital Development Loan to help improve your cybersecurity.

Annual Procurement Report

Our progress towards achieving our strategic procurement priorities has been published in our CI Annual Procurement Report 2019-20. This report also provides information on our regulated procurement activity for 2019-20 and our planned procurement activity for the two year period 2020-22.