Get confident with being confidential
We have designed new posters for services to display in their settings beside their registration certificate.
When people complain anonymously, it is much harder for us to investigate to help improve things as we can’t verify information. We want to encourage people that they can complain to us confidentially and that their personal details are safe. We have two posters available to download, one for early learning and childcare/children and young people’s services and another for adult and older people’s services. You can download the poster that is most suitable for your service from the links below.
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Children’s rights, care experience and corporate parenting plan 2024- 2027
We have published our 'Children’s rights, care experience and corporate parenting plan 2024- 2027'. This high-level plan details our commitments and priority actions to meet our obligations, as corporate parents, to careexperienced people.
Over the next three years we will:
- promote, uphold, and fulfil children’s rights for all connected by our work, particularly those where we have corporate parenting responsibilities
- strengthen our participation and equalities practice to support care experienced individuals
- provide flexible and supportive development, volunteering, and employment opportunities for care experienced individuals.
The full plan is available to read in our 'About Us' section.
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Prevention of scalding incidents in children’s settings
We have been notified of a small number of incidents involving children being scalded by hot soup. Although small in number, it is important to prevent any child suffering a scalding incident. Accidents of this kind can happen quickly, and the effects can be devastating. The Child Accident Prevention Trust UK states that overall almost half of all serious burns are to children under two and 70% are to children under five.
You can prevent these types of accidents by taking some easy to implement actions. This information is to raise awareness and should be used in conjunction with the service’s risk management processes and procedures to support staff development. It is not designed as an alternative to appropriate training.
Meal and snack times should be well managed and young children and babies should always be supervised when eating.
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Phishing emails claiming to be from Care Inspectorate
It has come to our attention that some services are receiving phishing emails falsely claiming to be from us. These emails may appear authentic at first glance. An example of how one might look is included below.
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Registering and running a childminding service: what you need to know
This booklet is designed to help you if you are applying to register a childminding service or you are already running a childminding service.
It explains the requirements of the Care Inspectorate so that you can make sure you meet them before you register your service. It also provides you with information that will help you when running your service and what to expect when you are inspected.
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