Complaints about care services in Scotland, 2019/20 to 2022/23

The Care Inspectorate has today published a statistical bulletin on complaints about care services in Scotland.

The report covers complaints received and investigated between April 2019 and March 2023, and focuses in particular on the most recent year, 1 April 2022 to 31 March 2023.

The statistics show the Care Inspectorate actioned every complaint received and responded appropriately using a risk-based assessment process to satisfactorily resolve complaints as quickly as possible.

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Self-evaluation toolkits to support early learning and childcare services

We have been developing toolkits to support early learning and childcare services with self-evaluation.  Each toolkit (one for daycare of children and school-aged childcare and one for childminders) has a range of templates, tools and worked examples specific to that sector.

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Barnahus update July 2023

“The Barnahus or ‘Children’s House’ originated in Scandinavia and has become commonplace across Europe and North America. It is a radically different way of supporting children who have experienced or witnessed abuse from what we currently do in Scotland. In the Barnahus, all professionals supporting children work together ‘under one roof’, with its ‘four rooms’ of protection, health, recovery and justice. This means that children can tell the public authorities what happened to them in a child-friendly and supportive place, with consistent therapeutic support available throughout to them and their family members including siblings.

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Care Inspectorate statistical summary report for quarter 1 of 2023/24

The Care Inspectorate statistical summary report for quarter 1 of 2023/24 has now been released. This presents data on the number of registered care services, new registrations and cancellations, complaints about care services and quality theme grades all by care service type and or service sector. This is updated on a quarterly basis.

All content is available under the Open Government License, unless otherwise stated. More information on this license is available here.

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Medicines Recall: Sabril

Sanofi UK is recalling the listed batches of Sabril tablets and Sabril granules as a precautionary measure due to the detection of traces of tiapride in the batches of the source material of manufacturer for vigabatrin.

Company name:  Aventis Pharma Limited (t/a Sanofi)

Product name: Sabril 500 mg film-coated tablets, PL 04425/0171

Further information can be found on the UK Goverment website

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