New digital features coming soon for registered services


Over the last couple of years, we have been updating our IT systems and will soon launch a new digital portal for care services and providers.

The main features of this portal will mean services will be able to:

  • Apply to become inactive
  • Apply to cancel a service registration
  • Apply to change details
  • Apply to vary conditions of a registration
  • Make changes to email and contact numbers without requiring approval.

Video demonstrations will be available shortly which will provide a step-by-step guide for each of these features.


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Care Inspectorate report to the Scottish Parliament on inspections, 3 March 2021


The Care Inspectorate has laid before the Scottish Parliament a report of inspections it has carried out in care services in the past two weeks. 

This report covers inspections we have completed since those detailed in our previous report to Parliament on 17 February 2021.  


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Safe staffing engagement events


The Health and Care (Staffing) (Scotland) Act  2019 received Royal Assent in June2019.

The legislation makes provision for the development of a workforce tool or guidance and resources to support safe and effective staffing in care homes. We have responsibility to lead on this work through the Safe Staffing project.


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Annual Returns close at the end of the month


We would like to remind you that you must submit your annual return to us by no later than Sunday 28 March.

Your annual return is available through eForms. If you are experiencing any issues or have any concerns, please get in touch with our Contact Centre on 0345 600 9527 between 9am-4pm Monday to Friday. Please remember our contact centre will be extremely busy as we approach the deadline.

You can find further information about the annual returns on our website.


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Quality framework for housing support services and offender accommodation


We have published the new quality framework for housing support services and offender accommodation. It reflects Scotland’s Health and Social Care Standards, which are rights-based, person-led and outcome-focused. The standards are relevant for care delivery, planning, commissioning, and assessment.


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