Updated key question 7 documents published


Our children and young people’s inspection teams began using key question 7 in April 2022.  As part of everyone's journey to meet the Promise, we reviewed key question 7 with inspectors, young people who experience or have experienced care and providers to evaluate the impact it was having and how well it was supporting the sector to self-evaluate its own performance.  We have made some changes as a result of this review and agreed that we will continue to use key question 7 for inspections from April 2024 onwards.


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Become an inspection volunteer


Our work is improved by involving people who use services and their carers. We have many innovative ways that people can get involved with us and can influence our work.  

If you have personal experience of using a service or you have cared for someone close who has used a service there are many ways you can get involved with us. You do not have to have any qualifications. Your personal experience gives you a unique insight. 

You can apply to become an inspection volunteer by completing our application form:

  • online (Microsoft Forms)
  • by printing a paper copy (PDF) and posting it Participation and Equalities Team, Care Inspectorate, Compass House, 11 Riverside Drive, Dundee, DD1 4NY
  • or we can support you to complete your application. 

If you would like to find out more about becoming an inspection volunteer, need help to complete the application form or would like us to post you an application form, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Listen to what some of our inspection volunteers said here.


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Care Inspectorate statement on Allinvale House, Airdrie


A spokesperson for the Care Inspectorate said: “An inspection has identified serious and significant concerns about the quality of care experienced by young people at Allinvale House, Airdrie.

“We understand this is a difficult and distressing time for young people, their families and staff at the service.

“However, our first priority is always the health and wellbeing of young people.


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Self-evaluation in adult care services


Following the introduction of the Health and Social Care Standards in 2018, the Care Inspectorate began to introduce our quality frameworks and gradually withdrew the requirement for services to submit a self-assessment. The primary purpose of a quality framework is to support services to evaluate their own performance. The same framework is then used by inspectors to provide independent assurance about the quality of people’s care and support. We are now ready to expand on this approach by enhancing our methodology around self-evaluation.


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Joint inspection of adult support and protection in North Ayrshire


An inspection of adult support and protection measures in the North Ayrshire area found clear strengths in ensuring adults at risk of harm are safe, protected and supported. However, inspectors also identified areas which could further improve.  


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