International English Language Testing System Certificates


The Scottish Government has highlighted a potential fraud risk following the identification of fraudulently acquired International English Language Testing (IELTS) certificates. You can read more about this here.


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Annual returns go live soon


Each year, we ask you to complete an annual return. 

This year's annual returns will be available from Monday 8 January 2024 until Sunday 17 March 2024 (an additional four weeks for completion).

The annual returns will be available for services to complete through our online eForms system.  All services must complete their annual returns electronically, using the eForms system. It is important that services regularly check their eForms account to make sure that their email address is up to date, and that only authorised people have access to their account.  All services should check their eForms email address now to ensure they are notified when the annual returns go live. 

Even inactive services must submit an annual return. 

If you have any questions about the annual returns, please read our frequently asked questions, visit our website for further information and guidance, or call our contact centre on 0345 600 9527.  


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Annual returns deadline extended


Based on feedback we have received from providers and their representative groups about the pressures and challenging context that the sector is currently facing, we are extending the annual return submission period for an additional four weeks. We understand these challenges and are committed to supporting services as much as we can. As part of this, we hope this extension will allow more time for this work to be undertaken. 

We still plan to open annual returns on Monday 8 January 2024, with a revised deadline of Sunday 17 March 2024


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The importance of visiting over winter and the festive season


The Care Inspectorate sends our best wishes to all those working in services across the country over the festive season and our sincere thanks for your continuing commitment during this time.

We know this is an extremely busy time for care homes and want to remind services of the importance of visiting throughout this period.

Meaningful contact with families and friends is fundamental to health and wellbeing, and is a key human right.

As we are now well into the winter months, many care home services are experiencing increased outbreaks of infections.

All services must ensure that even during an outbreak, people are supported to stay connected, in person, with those who are important to them, when this is what people want.

Services must also ensure that any temporary changes in visiting arrangements are clearly communicated to families and friends, with the expected end date, and updated as appropriate.


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Joint inspection of adult support and protection in Dundee


A joint inspection of adult support and protection measures in the Dundee area has found clear strengths in ensuring adults at risk of harm are safe, protected and supported. However, inspectors also identified areas which could further improve.  


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