Awards and charters

Disability confident committed logo.

We are a Disability Confident employer committed to inclusion and diversity within our workplace.

The Disability Confident scheme helps employers recruit and retain great people, and to:

  • challenge attitudes and increase understanding of disability
  • draw from the widest possible pool of talent
  • secure high-quality staff who are skilled, loyal and hard working
  • improve employee morale and commitment by demonstrating fair treatment

It also helps identify those employers who are committed to inclusion and diversity in the workplace.

The scheme has 3 levels designed to support employers on their Disability Confident journey, these are:

  • Disability Confident Committed (Level 1)
  • Disability Confident Employer (Level 2)
  • Disability Confident Leader (Level 3)

We actively encourage applications from people with a disability by offering an interview, where the candidate meets the minimum criteria for the job.  The criteria can be found on the person specification for each vacancy we advertise.

 

Happy to translate logo.

We are members of Happy to Translate (HTT) - a national scheme which enables organisations to engage effectively with customers who speak little or no English.

Members are inclusive organisations that are committed to making their services available to all. Guidelines help members to embed an ethos of cultural awareness and sensitivity in every aspect of their communications so that customers are not marginalised as a result of language barriers.

HTT tools and processes equip staff with the skills and knowledge needed to communicate with those who speak little or no English. 

 

LGBT

Our LGBT Charter Group works with the LGBT Charter who support us as an inclusive employer. 

We develop policies and procedures that engage with the LGBT community across Scotland.  They tell us about the care services they experience.

Our purpose is to deliver the action plan from our  Equality Outcomes and Mainstreaming Report. ​ We are focused on promoting LGBT:​

  •  Equality​
  •  Diversity ​
  •  Inclusion​

In 2018, we were awarded LGBT Youth Scotland’s Foundation Charter award. 

 

    Living wage

The real Living Wage is an independently calculated rate based on the cost of living and is paid voluntarily by employers.  

The rate is calculated annually by The Resolution Foundation on an analysis of the wage that employees need to earn in order to afford the basket of goods required for a decent standard of living. This basket of goods includes housing, childcare, transport and heating costs.

Living Wage Scotland was established in April 2014 with the aim of increasing the number of employers in Scotland who are recognised for paying their staff the real Living Wage. Hosted by The Poverty Alliance, Living Wage Scotland works in partnership with the Living Wage Foundation and is funded by the Scottish Government.

We recognise and are committed to the Living Wage.  Being an accredited Living Wage employer demonstrates us as a responsible employer to our staff and networks.

 

Stonewall  Stonewall bronze employer 2022

We are committed to being a LGBTQ+ leader, creating an environment where all our employees can flourish and be free to be themselves. 

Please find more information on Stonewall Diversity here.

 

Investors in YP

We have been accredited by Investors in Young People (IiYP) – This is  a National Award that recognises the important work that organisations do in assisting young people aged 5 to 25 gain employability skills and who assist them into the world of work.

The IiYP Award recognises and celebrates the important work that the Care Inspectorate has invested in to help young people prepare for future employment and assist them in making their career choice.

Investors in Young People is the only people management standard that focuses on an employer’s recruitment and retention of young people. We are committed to working closely with Skills Development Scotland to offer modern apprenticeship.  This represents a true commitment as an employer to the training and development of young people. 

 

plain english logo

The Plain English Campaign recognise organisations and individuals who have genuinely made an effort to present themselves using clear and concise English.  Our organisation is committed to providing public information as clear as possible.

 

  Bereavement Charter logo

Our organisation is committed to providing an environment where people who are bereaved feel supported by the people around them.

Scotland’s first Bereavement Charter for Children and Adults was launched in April 2020.  The Care Inspectorate are proud to have been involved alongside other organisations in the development of the Bereavement Charter. 

It contains thirteen statements which describe what the best bereavement care and support should look like.  It has been developed to support individuals and communities who struggle with the death of someone they know or someone in their community.  The charters is designed to help us understand not only the importance of bereavement support, but what that support needs to look like and attempts to describe what good bereavement support can look like and what difference it can make.  It is hoped that the Charter will help us as a nation become more effective at supporting people to grieve.

Please find more information about the Bereavement Charter here

 

Carer Positive LEVELS LOGOS RGB established linear 

We are proud to announce that we are an Established Carers Positive organisation.  We are committed to providing a working environment where carers are valued and supported.  Carer Positive is funded by the Scottish Government award that is awarded to employers who can provide evidence that they meet criteria in five areas.

  • Identification of carers
  • Policy
  • Workplace support
  • Communication, awareness raising and training
  • Peer support

Please find more information about Carer Positive here.

 

Flexible working

Committed to discussing alternative working patterns

Please find more information about happy to talk flexible working here.

 

YPG Main Logo Colour Web

We are committed to working with partner organisations to connect 16-24 years olds with opportunities within our workforce.

The Young Person’s Guarantee aims to connect every 16 to 24 year old in Scotland to an opportunity.  This could be a job, apprenticeship, further or higher education, training or volunteering.  It could also be an enterprise opportunity.

We recognise our vital role in creating opportunities for Young People as they prepare for and take their first steps into the world of work. 


Read more

Our jobs

Recruitment banner current vacancies

We are hiring for the below vacancies: 


Read more

Planning Coordinator

Role: Planning Coordinator

Salary: £31,938 - £35,328

Hours: 35 hours per week

Location: Flexible – Any Care Inspectorate office across Scotland

Contract: Temporary for 12 months (potential for further extension)


About the role

The Care Inspectorate's role is to regulate and inspect care and support services, carry out scrutiny of social work services and conduct joint inspections with other scrutiny partners of services for adults and children. We have a significant role in providing assurance and protection for people who use services, their families and carers and the wider public as well as supporting delivery partners to improve the quality of care for people in Scotland.

In this demanding and challenging role you will manage and co-ordinate the delivery of national inspection planning across a wide range of social care services and services for children and adults. This role ensures that the Care Inspectorate makes the best use of its resources and performs effectively and efficiently as an independent scrutiny and improvement body. This will include the management, co-ordination and delivery of scrutiny and improvement planning activities and plans for the current year. As well as draft plans for subsequent years, ensuring inspection planning activities are consistent with the Care Inspectorate’s objectives and targets.

About you

You will have a strong operational background in planning activities, together with workload planning, prioritisation and allocation experience.

You will be educated to SCQF level 7 (e.g., Advanced Higher, Higher National Certificate (HNC), Professional Development Award, Certificate of Higher Education, Modern Apprenticeship, SVQ, etc.) or have relevant skills and experience in planning coordination.

You will also have supervisory experience and demonstrate a broad level of knowledge of working within inspection/regulation of care and associated IT systems. In addition, you will have excellent communication skills and the ability to translate plans into action.

Next steps

You’ll find more information in the job profile and person specification.

For an informal discussion about the above post, please contact Deborah Holroyd, Head of Business Change This email address is being protected from spambots. You need JavaScript enabled to view it. - please include a contact telephone number and times that would be best to reach you in your email. 

If you believe that you are a suitable candidate for this post, please download and complete an application form and an equal opportunities form and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08.00 on Monday 29 April 2024.

It is anticipated that the assessment for this post will be held in person around 8 May 2024. The assessment will be a competency based interview and a skills exercise. 


Read more

Our customer service

The strategy and the associated internal and external customer service standards show how we will embed a customer focus across all of our work, including redesigning the way we engage with people and how we build internal and external relationships. The aims of the strategy are to ensure an inclusive approach to providing quality services to our customers and colleagues. 

Customer Service Strategy 

Internal Customer Service Standards 

External Customer Service Standards


Read more

Equality and diversity - equality impact assessments

Equality impact assessments 

As a public body, we are required to assess the equality impact of applying policies, practices, systems and processes. The purpose is to improve outcomes for those who may experience discrimination and disadvantage. This is often referred to as equality impact assessment.

Details of our completed equality impact assessments can be found below.

2022

Student Practice Education

Corporate Plan 2022-25

Bribery Policies and Procedures

Information Governance Policy Suite

PainChek March 2022

Hybrid Working March 2022

Employee Survey March 2022

Intelligence Model (CIIM) February 2022

Screen Memories - Reminiscence February 2022

TEC Good Practice Guide February 2022

Joint inspection of Adult Services 2022

Scrutiny and Assurance Plan 2022

Improvement and Involvement Strategy 2022-2025


2021

Psychoactive medicines use in care homes

National Improvement Programme for Social Care (design phase)

Self Eval

Inactive

Appropriate Adults

Safe Staffing Project May 2021

Stonewall Diversity Champion Membership May 2021

Equality, Diversity and Inclusion Strategy April 2021


2020

Maximising Attendance Policy May 2020 

Learning & Development Policy May 2020

Dignity at Work Policy May 2020

Capability Policy May 2020

Proposed changes to the senior inspector role November 2020

Job Evaluation (Inspector, Senior Inspector & Team Manager) September 2020

Involvement Policy Suite November 2020


2019

Relocation


2018

Partnership Agreement

Further Study Policy March 2018

LEAD/ Performance Development & Management System June 2018


2017

Business Travel

Discipline

Retirement

Secondment

Smoking


2016

Grievance Policy February 2016

Corporate Health and Safety Policy February 2016  

Zero Tolerance Policy February 2016 

Salary Protection Policy February 2016 

Workforce Change Policy February 2016


2015

Flexible Working Policy December 2015

Homeworking Policy December 2015

 

 


Read more

Subcategories