Personal Assistant to the Interim Executive Director of Transformation, ICT & Digital

Location: Dundee

Salary: £22,425 - £23,964

Contract: Temporary until 31 March 2022 – potential for extension

About the role

The Care Inspectorate is a scrutiny body that supports improvement in care. Our vision is that people across Scotland receive high quality care that meets their needs, rights and choices. We are a national organisation, employing in excess of 600 staff working across our network of offices and from home.

Reporting to the Executive Support Officer, you will be responsible for providing an efficient and effective confidential tailored support service to the interim Director of Transformation, ICT and Digital.

This role will include organising and preparing documents, preparation of meeting papers and taking minutes for specific directorate meetings together with composing routine correspondence, diary management and arranging travel and accommodation. In addition, you will be required to develop and administer a system for dealing with enquiries, recording, acknowledging receipt of and re-directing letters and monitoring progress of responses with limited direction.

You will be an excellent organiser and communicator with proactive and friendly inter-personal skills together with a multi-tasking ability and flexible approach, working well under pressure to meet tight deadlines.

You will have excellent word processing and IT skills with experience of Microsoft applications (Word, Excel, and PowerPoint) and experience of diary management and minute taking.

You can find out more about the role in the person specificationjob profile and job advert.

Next steps 

If you believe that your expertise and motivation make you suitable for this post, please complete an application and return by email to: This email address is being protected from spambots. You need JavaScript enabled to view it. by 8am on Wednesday 14 April 2021. Interviews will be held by Teams video call on Wednesday 21 April 2021.

If you require any further information, or for an informal chat, please contact Claire Corbett (This email address is being protected from spambots. You need JavaScript enabled to view it.) Please note that initially you will be required to work from home due to the current covid situation.

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Awards and charters

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Our customer service

The strategy and the associated internal and external customer service standards show how we will embed a customer focus across all of our work, including redesigning the way we engage with people and how we build internal and external relationships. The aims of the strategy are to ensure an inclusive approach to providing quality services to our customers and colleagues. 

Customer Service Strategy 

Internal Customer Service Standards 

External Customer Service Standards


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Our jobs

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Our recruitment process

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How we recruit

Our recruitment process is based on a five-stage model designed to give you the best opportunity to demonstrate your experience and skills.

Stage 1: Apply

If you meet the minimum criteria for the job role, apply as per the method described on the advert. This could be to complete our application form or to submit your CV and personal statement and/or to include a cover letter. If you are an external candidate we will also ask you to complete our equal opportunities form. We’ll send you an automatic email to confirm we’ve received your application.  

To assist us to monitor the effectiveness of our equality and diversity practices, we would encourage you to complete our equal opportunities monitoring form as part of our application process.

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Personal Statement Guidance for Applicants

 

Stage 2: Shortlist

We’ll review your application against the person specification and shortlist it against the qualification, experience, skill and competency requirements for the role.  If you meet our essential criteria and are eligible through the guaranteed interview scheme we’ll automatically shortlist you. 

Stage 3: Interview, assessment and selection

If you’re shortlisted, we’ll invite you to attend an interview and other skills assessments relevant to the role.  If you’re successful we’ll let you know that you’re the preferred candidate. 

Stage 4: Selection and conditional offer of employment

As the preferred candidate, we’ll send you a conditional offer of employment setting out your main terms and conditions of employment.  Your conditional offer will be subject to pre-employment checks and satisfactory references. 

Stage 5: Pre-employment checks and confirmed offer of employment

We’ll carry out pre-employment checks so we can confirm your offer of employment. These include:

  • proof of ID / right to work in the UK
  • two successful references, where one is from your current or most recent employer
  • a standard disclosure check
  • occupational health questionnaire and referrals, where appropriate
  • registration and qualifications check, where relevant. 

Once all checks are complete, we’ll agree a start date and formally confirm your offer of employment by providing you with a contract outlining your terms and conditions.

How we recruit inspectors

Our inspector recruitment process also follows the same model with the addition of a two-step selection stage.

Selection assessment 1

If you’re shortlisted, we’ll invite you to complete our online selection assessment. This is a written exercise designed to test your potential to be an inspector.    

Selection assessment 2

If you successfully complete the online assessment, you’ll be invited to attend an interview and deliver a presentation.

If you’re successful at this stage, we’ll let you know and confirm next steps.  We’ll either confirm you’re the preferred candidate for a suitable vacancy (based on your specialism and location) or you’ll be invited to join our talent pool for future vacancies.  

For more information about our talent pool please see the FAQs here.


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