Senior change manager
Role: Senior Change Manager
Contract: Temporary or Secondment for up to 12 months
Salary: £56,076 - £61,917
Hours: 35 hours per week
Location: Hybrid working policy – Flexible location (in any Care Inspectorate office)
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a 4-week period.
Starting salary
New appointments will normally be placed on the minimum grade for the role; a higher starting salary may be offered in exceptional circumstances only. However, we have a generous benefits package which you will find on our website.
About the role
We are looking for an experienced Senior Change Manager to join our Digital Delivery and Change team and play a key role in delivering a major Digital Transformation Project. This delivery focused role needs someone who is proactive, can get up to speed quickly, lead fast-paced change, and embed new systems, tools, and ways of working across the organisation
As a Senior Change Manager, you will lead change strategy implementation, business readiness, and stakeholder engagement, ensuring seamless adoption and long-term value realisation. You'll collaborate with senior leadership, internal teams, and external suppliers to align change initiatives with business objectives. Your expertise in change management will be critical in driving a structured, person-centric approach to transformation.
You will work closely with colleagues to support significant cultural change, consolidate excellence in the Care Inspectorate’s activities and continue to invest in our competent, confident workforce in a way that puts collaboration at the core of our work.
About you
You will be an individual who can articulate and communicate positively, both verbally and in written form. Furthermore, you will have the ability to engage, influence and lead the development of a wide range of key stakeholder relationships, both internally and externally.
You should be educated to degree level or equivalent (SCQF Level 9) and have certification in Change Management methodologies (e.g., Prosci, APMG Change Management, ACMP).
If you are a strategic, results-driven change leader who thrives in dynamic environments and enjoys balancing high-level oversight with practical delivery, we’d love to hear from you!
To apply
You will find more information in the job profile and person specification.
For an informal chat about the role, please contact Jodie Hogg, Operational Transformation Lead at Jodie.Hogg@careinspectorate.gov.scot to arrange a time.
If you believe that you are a suitable candidate for this post, please complete the online application form by no later than 08:00 on Monday 5 May 2025. If we receive a sufficient number of applications, we may close a week prior.
It is anticipated that interviews will take place on Monday 19 May 2025, or Monday 12 May if the advert closes earlier. The interviews will be held at our Dundee office.
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Person specification
Job title: Organisational and Workforce Development (OWD) Assistant
Attributes
Experience
Essential:
- Ability to plan and schedule events and activities.
- Ability to work to deadlines.
- Ability to prioritise workloads.
- Experience of working as part of a team
Desirable:
- Experience of working in an OD/ HR/ L&D function.
- Events planning and co-ordination experience
Education, qualifications and training
Essential:
- Qualifications or skills and experience at SCQF Level 4/Level 5 (i.e. Standard Grades or National Qualifications).
- Commitment to own CPD.
Desirable:
- Qualifications or skills and experience at SCQF Level 9 (i.e. Degree in relevant subject).
- CIPD qualified or working towards.
Skills and knowledge
Essential:
- Excellent organisational and planning skills
- Ability to manage conflicting priorities and work to tight deadlines/prioritise workloads
- Strong IT skills, with good working knowledge of all Microsoft Office packages
- Strong communicator, both verbally and in written form.
Desirable:
- Experience of using Cornerstone learning management system or other learning management systems
- Working knowledge and understanding of OD/HR practices and key policies and procedures.
Key performance outcome
Effective communication
Essential:
- Demonstrate clear and concise verbal and written communication skills.
- Ability to select appropriate communication style and methods depending on the needs and abilities of the audience.
- Listens actively and questions to check understanding.
Team working
Essential:
- Ability to contribute to and support the work and decisions of the team.
- Ability to work co-operatively and supportively with others.
- Values and makes use of skills, knowledge and experience of others.
Improvement focus
Essential:
- Contributes to the development of new ideas, policies and procedures where appropriate.
- Aware of trends and changes in processes and procedures and keeps own knowledge and skills up to date.
- Seeks opportunities for learning and personal development.
Personal accountability and responsibility
Essential:
- Maintains a high standard of work, ensuring attention to detail, actively seeking out continuous improvement.
- Demonstrates initiative within own area of expertise.
- Takes responsibility for own actions and decisions.
Working in partnership
Essential:
- Openly shares information as and when appropriate, maintaining confidentiality as appropriate.
- Respects others, recognises and values differences and diversity.
- Keeps others information of progress of work plan, targets, etc.
Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.
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Organisational and Workforce Development (OWD) Assistant
Role: Organisational and Workforce Development (OWD) Assistant
Salary: £30,495 - 32,052
Location: Flexible
Hours: 35 hours per week
Contract: Temporary for up to 12 months
About us
The Care Inspectorate is a scrutiny body that supports improvement in care. Our vision is the people across Scotland receive high quality care that meets their needs, rights and choices. We are a national organisation, employing in excess of 600 staff working across our network of offices.
Starting salary
Please bear in mind that new entrants start on the grade minimum for the role. However, we have a generous benefits package which you will find on our website.
About the role
The Organisational and Workforce Development (OWD) team are focused on supporting colleagues in their role to make a difference in the quality of care for Scotland. The team’s purpose is to work collaboratively to develop our organisation and its workforce to be the best and to do that with energy, drive and determination.
The OWD team provides a wide range of support for developing our staff and the wider organisational culture.
This is a temporary opportunity to join our OWD team. The role holder will support the OWD team to develop and deliver learning and development and key OWD projects, with a focus on people, development and equalities.
About you
You will have experience of working in a busy fast-moving environment, with a proven track record of supporting the delivery of projects. Demonstrable analytical skills, interpersonal skills and excellent verbal and written communication are also essential. This is a key role in the OWD team and a real opportunity to develop existing skills.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role, please contact Stephanie Hewitt at stephanie.hewitt@careinspectorate.gov.scot
If you believe that your skills, experience and motivation make you a suitable candidate for this post, complete the online application form by 08:00 on Thursday 20 March 2025.
Interviews will be held on 25 March 2025 via MS Teams.
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Job profile
Job title: Organisation and Workforce Development (OWD) Assistant
Location: Flexible
Responsible to: OWD Advisor (People and Development)
Principle working contacts
- OWD Team
- Head of OWD
- HR colleagues
- Managers and employees of the Care Inspectorate
Job purpose
The main purpose of the role will be to support the OWD Team to commission and coordinate learning and development activity and deliver key OWD projects ensuring that the culture of the Care Inspectorate is equipped to support and improve the overall performance of the organisation.
Key responsibilities
Operational management
- Contribute to the implementation of the Strategic Workforce Plan which supports the Care Inspectorate’s corporate plan, and the development of a healthy, high performance learning culture grounded in core values.
- Commission, plan and co-ordinate learning and development and induction activities
- Provide support in relation to OWD practices, including the provision of advice, guidance and support through an internal consultancy approach.
- Plan, schedule, co-ordinate and compile evaluation reports for all learning and development activities.
- Ensure procurement, financial and other internal governance processes are completed for learning and development activities.
- Contribute to and support the planning and delivery of key OWD projects.
- Lead on the maintenance of the learning management system (LMS) to support learning and development and performance management activities, evaluation and performance monitoring.
- Manage the OWD mailbox and provide advice, guidance and support to Care Inspectorate staff to resolve general enquiries to the team.
- Produce management information reports for learning and development within the Care Inspectorate.
- Develop and maintain positive working relationships with Managers, employees, representatives of external agencies and the general public as appropriate.
- Undertake any other duties and/or responsibilities commensurate with the nature of the job.
- Carry out your duties in accordance with our Health and Safety policies, procedures, guidance, practices and legislative requirements, taking reasonable care for your safety and that of others who may be affected by what you do or fail to do while at work
Other duties
This job may require extensive travel and involve overnight stays. This job profile is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time. Consequently, the post holder will be required to carry out any other duties to the equivalent level that are necessary to fulfil the purpose of the job, and to respond positively to changing business needs.
The post holder will be expected to work autonomously in the main but also within a group, with agreed priorities and objectives. Objectives for this post will be agreed jointly with the relevant line manager and director and will be reviewed on a regular basis.
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Information Governance Analyst
Job title: Information Governance Analyst
Salary: £38,931 – £43,014
Hours: 35 hours per week
Location: Flexible (Any Care Inspectorate office)
Contract: Permanent
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a 4-week period.
Starting salary
Please bear in mind that new entrants start on the grade minimum for the role. However, we have a generous benefits package which you will find on our website.
About the role
Information Governance sits at the heart of everything the Care Inspectorate does. The successful candidate will work with the team to support the operation and provision of the core information governance function which includes:
- Analysing, drafting and responding to external enquiries relating to Freedom of Information Scotland Act (FOISA), Information Rights (DPA 2018) and other information requests.
- Analysing, drafting and responding to internal enquiries regarding Data Protection and Information & Records Management relating to Care Inspectorate operational matters and business support practices.
- Supporting key transformational project work providing advice and guidance on Data protection and Records & Information Management.
In addition, the Information Governance Analyst will support the provision of, timely advice on Data Protection; acting as the Deputy Data Protection Officer and being able to interpret and make recommendations on Data Protection Law.
About you
You should be educated to SCQF level 9 or have the relevant skills and experience and knowledge of legal processes related to information governance and/or record management.
The successful candidate will hold a degree in a relevant subject, such as a Law Degree, or be able to demonstrate a successful track record over a minimum of two years in a similar role.
Working knowledge of the Data Protection Act 2018 and Freedom of Information (Scotland) Act (FOISA) 2002 is essential. Working Information & Records management knowledge is an advantage as is an understanding of O365 and SharePoint.
The successful individual will be part of a busy team that deals with members of the public, Care Inspectorate colleagues, and senior managers. Be able to analyse information and prepare statistical reports, have excellent communication and organisational skills with an ability to remain calm under pressure.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information please contact recruitment@careinspectorate.gov.scot, otherwise, we can arrange a time for an informal chat about the role with Janice Morgan-Singh (Information Governance Lead & Data Protection Officer).
If you believe that your skills, experience and motivation make you a suitable candidate for this post, complete the online application form by 08:00 on Monday 31 March 2025.
It is anticipated that interviews will be held no sooner than 17 April 2025 at our Dundee office.
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