About our roles

Recruitment banner about our roles

Our core roles

The Care Inspectorate employs 600 people from a diverse range of backgrounds, and they’re all amazing at what they do.

From inspection and improvement support specialists, to intelligence and digital specialists, and everyone in between – all are key to our work, championing high-quality care.  Find a career that will empower you to develop, collaborate and make a difference.  Together, we can change lives.

Read more about some of our roles and the work our teams do.

Scrutiny and Assurance

Our Scrutiny & Assurance teams provide independent assurance about the quality of care and support improvement and innovation.  Their role ensures the safety, protection and wellbeing of vulnerable children, adults and older people.  

The teams’ responsibilities are broad and include:

  • Early learning and childcare services
  • Children and young people’s services
  • Adult services
  • Registrations, variations and cancellations
  • Complaints
  • Inspection planning
  • Justice
  • Protection
  • Enforcement

Roles within Scrutiny and Assurance include:

  • Inspector
  • Strategic Inspector

Overview of inspector role

What do our inspectors do?

As one of our inspectors, you’ll be central to our work and have a challenging and rewarding role in championing high-quality care.

You’ll be responsible for managing your own workload and lead on these actions for the registered care services you work with.

  • Gathering and assessing intelligence and using your professional judgement to target scrutiny and improvement activities.
  • Planning and carrying out scrutiny activities.
  • Providing feedback to people experiencing care and service providers on the findings of scrutiny activities.
  • Signposting good practice to support continuous improvement.
  • Providing professional advice and guidance to support improvement and innovation.
  • Providing briefings for senior managers relating to specific events which impact on regulated care services.

Here’s what Hillary, one of our inspectors, says about her job.

There’s never been a better time to join us

It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be.  It’s a big job and we need your help!

This is an exciting time to join the Care Inspectorate.  You will have the opportunity to be at the heart of change and help shape the future of care for everyone.

We’re looking for talented people to join us to make a difference.  Specialists who understand how to put the needs and rights of children, young people, adults and older people in Scotland at the heart of delivering social care and how to lead improvement too.  

Now is the perfect time to come and join us.  We’ve recently changed our recruitment process and how we assess new people.  We’re looking to attract inspectors from a broader range of professional backgrounds.  So, if you are as passionate as us, and think a career in care could be right for you, read our FAQs here.

About you

As one of our inspectors, you’ll share our determination that care should work well for everyone, every time.  You’ll be confident about what good quality care looks like and how to deliver it.  Drawing on your resilience and adaptability, you’ll be able to work on your own initiative or as part of a team, managing competing priorities. You will apply your excellent analytical and writing skills to produce inspection reports that are clear, concise and focus on good outcomes for people.  Establishing effective relationships is vital for success in the role and you’ll be confident working with a wide range of people and building effective networks with partners. 

Based on your professional background, you’ll work in one of three specialist areas.

Adults services

ADOP

As one of our adult inspectors, you’ll work in our inspection, complaints or registration teams, with services across the public, voluntary and private sectors.

You’ll work with people experiencing care, care service providers, managers and staff and be confident to support and advise on improvement.  You’re likely to have experience delivering improvement in a service, partnership working, applying good practice guidance and be able to respond to and manage change.

We're customer focused and treat complaints in an open, fair and objective way.  As a complaints inspector, you’ll be a good supportive listener who understands what is important to people and resolve complaints accurately and effectively.

Early learning and childcare (ELC) services

ELC

As one of our ELC inspectors, you’ll work in our inspection, complaints or registration teams, with services across the public and private sectors.

You’ll have recent experience supporting the delivery of high-quality care and learning for children and have significant knowledge of current developments and challenges within the sector.  You’ll work with children and families experiencing ELC services and service providers, managers and staff and be confident to support and advise on improved outcomes for children.  You’re likely to have experience delivering improvement in a service, partnership working, applying good practice guidance and be able to respond to and manage change.

Children and young people (CYP) services

CYP

As one of our CYP inspectors, you’ll work with services across the public, voluntary and private sectors.

You’ll have experience in assessment and critical analysis.  You will listen carefully to children, young people and their families to understand what is important to them, how they are experiencing care and support and the difference services are making to their lives.  You’ll work with care service providers, managers and staff and be confident to support and advise on improvement.  You’re likely to have experience delivering improvement in a service, partnership working, applying good practice guidance and be able to respond to and manage change.

We are a proud Corporate Parent with an ambitious plan to take forward our work.  We have a group of Young Inspection Volunteers (young people with lived experience of care) who support us with this and enhance and influence our work.  Inspectors work alongside our Young Inspection Volunteers in lots of ways and there are exciting and innovative plans to develop this partnership approach further.

Strategy and Improvement

Our Strategy and Improvement teams focus on helping to improve outcomes for people who use care services in Scotland.  They make sure that the voice of people using care, and their carers, is central to our work.  They also support the wellbeing of our staff so that staff are equipped with the right skills and support and feel motivated and confident to excel in their role. 

The teams’ responsibilities are broad and include:

  • Communications
  • Corporate Parenting
  • Improvement support
  • Information governance
  • Intelligence
  • Organisational and workforce development
  • Policy
  • Professional practice and standards

IT Transformation and Digital

Our IT, Transformation and Digital teams deliver our internal IT services.  They also develop our digital systems and business processes to support our scrutiny and assurance work.

The teams’ responsibilities include:

  • IT service delivery
  • Digital transformation
  • Business change

Corporate and Customer Services

The Corporate and Customer Services teams provide a range of core services which are central to our operations, and those of the Scottish Social Services Council (SSSC) and the Office of the Scottish Charity Regulator (OSCR), as part of a shared service agreement.

The teams’ responsibilities include:

  • Business and customer support
  • Contact centre
  • Estates, health and safety
  • Finance and corporate governance
  • Human resources
  • Legal

Read more

Organisational and Workforce Development (OWD) Adviser

Salary: £33,639-£37,167

Location: Flexible

Hours: 35 hours per week

Contract: Temporary post (12 months) to cover internal secondment

 

About the role

The Organisational and Workforce Development (OWD) Team are focused on supporting colleagues in their role to make a difference in the quality of care for Scotland. The team’s purpose is to work collaboratively to develop our organisation and its workforce to be the best and to do that with energy, drive and determination.

The OWD Team provides a wide range of support for developing our staff and the wider organisational culture.

This is a temporary opportunity to join our OWD team. The role holder will report to the Organisation and Workforce Development (OWD) Manager, supporting the delivery of OWD improvement projects and learning and development activities, as well as developing and consulting on people management policies. 

About you

The ideal candidate will be CIPD qualified, with significant experience of supporting the delivery of projects and strategies covering a broad range of people-related issues, encompassing OD, HR and learning and development.  In addition you will be able to demonstrate an understanding of key external developments and trends in OD/HR/L&D and the opportunities these offer to the organisation.

The role holder will be a strong communicator with excellent interpersonal and IT skills, together with the ability to manage conflicting priorities and work to tight deadlines.  Previous experience in a similar post would be ideal.   

To apply

You’ll find more information in the:

For an informal chat about the role please contact Kirstine Rankin, OWD Manager on This email address is being protected from spambots. You need JavaScript enabled to view it. 

If you believe that you are a suitable candidate for this post, please download and complete an application form, (and equal opportunities form where you are an external applicant) and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. no later than 8am on Monday 31 May 2021.

The interviews will take place in the week commencing 7 June 2021.


Read more

Chief Inspector Support Assistant

Role: Chief Inspector Support Assistant

Location: Any Care Inspectorate office

Salary: £22,425 - £23,964

Contract: Maternity Cover – until 29 April 2022

Previous applicants do not need to re-apply for this role

 

About the role

The successful applicants will provide an efficient and effective business support service to the Chief Inspector and their Service Managers Reporting to the Executive Support Officer, you will be part of the Executive and Committee Support team.

You will be required to provide a confidential PA and administrative support service to the Chief Inspector. Duties will be varied and include prioritising correspondence, dealing with enquiries, composing responses to routine correspondence, managing diaries, making appointments, and arranging travel, accommodation, meetings, conference rooms, refreshments, and hospitality for visitors as necessary.

Having good planning and organising skills, you will be expected to co-ordinate the administrative process for Scottish Government briefings and parliamentary reports, adhering to strict deadline requirements.

The role will also include the preparation and circulation of agendas and paperwork for meetings, attendance at meetings as required and taking notes, preparing, and distributing minutes and in addition, assisting in the design and preparation of PowerPoint presentations as required.

This role can be performed at any of our office locations. However, there will be an expectation to travel to Compass House (Dundee) for team working requirements.

Next steps

You’ll find more information in the job profileperson specification and job advert.

For an informal discussion prior to applying, please contact Claire Corbett by Teams, or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

If you believe that your expertise and motivation make you suitable for this post, please complete an application form (and equal opportunities form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 8am on Tuesday 11 May 2021.

There will be a quick turnaround for this role with interviews scheduled to take place on Friday 21 May 2021.

 


Read more

Senior Improvement Adviser - AHP

Location: Any Care Inspectorate office

Salary: £48,453-£53,502

Hours: 35 hours per week

Contract: Permanent

 

About the role

We are looking for a colleague with a strong background in a variety of health and social work roles and a passion in quality improvement to join the new Health and Social Care Improvement Team (HSCIT) on a permanent basis.

Reporting to the AHP Consultant but working closely with the Care Inspectorate’s Chief Nurse, under the umbrella of Improvement Support and with close collaboration with Scrutiny and Assurance the post holder will provide specialist skills and knowledge in AHP with a focus on falls, frailty, rehabilitation and reablement.

You will work internally to strengthen the capability and confidence of inspectors across inspection, complaints, and registration teams, in specific topic areas, supporting their learning and development and keeping the evidence base of practice current and develop resources to support the health and wellbeing of people experiencing care for use both internally and externally.

You will build and develop strategic partnerships across the health and social care landscape to support the delivery of health and wellbeing improvement advice and quality improvement support.

About you

Educated to degree level in a relevant field, registered with the aligned professional body together with the NES Scottish Improvement Leader (ScIL) programme (or willingness to work towards), or an equivalent improvement qualification, you will have significant immediate influence in working across the health or social care sector. You will also work strategically across several organisations.

You will have significant specialist subject matter expertise and be able to combine it with an understanding of quality improvement theory/change management and its practical application in health and social care settings.

Current work delivery methods will be timely reviewed against the Covid-19 national position and public health guidance. Whenever face to face work activities recommence, the role may require extensive travel and involve some overnight stays and unsocial hours.

To apply

You’ll find more information in the:

For an informal chat please contact Heather Edwards, AHP Consultant on This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe that you are a suitable candidate for this post, please download and complete an application form, (and equal opportunities form where you are an external applicant), and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 8am on Monday 31 May 2021.

Interviews for this role are anticipated to take place on either 15 or 16 June through MS Teams.

 


Read more

Corporate parenting

Corporate Parents are public bodies with legal duties and responsibilities towards care experienced children and young people. Part 9 of the Children and Young People (Scotland) Act, 2014 relates to Corporate Parenting. This applies to every child who is looked after by a local authority, and every young person under the age of 26, who was looked after on their 16th birthday.

Our organisation is one of a list of twenty four corporate parents mentioned in the Act. 

​​​​​​​A person is care experienced if they have ever been looked after by a local authority; whether that be in foster care, kinship care, residential care, secure care, or if they have been subject to compulsory measures of supervision at home.  Children and young people who are care experienced have among the poorest outcomes of all children and young people in Scotland. It is our job as corporate parents to try and improve this. 

In 2020, we took the decision to refer to care experienced young people as “our children and young people”. This reflects our values, responsibilities and commitments as corporate parents.

As a corporate parent, we expect to carry out many of the roles any parent should. We have a duty to work with other corporate parents, to best meet our shared responsibilities, promote the wellbeing of our children and young people and keep them safe from harm.

Our Corporate Parenting Report (2017-2020)

Our corporate parenting group has made some significant achievements during the three-year cycle of our plan, which are discussed in our corporate parenting report (2017-2020). We also have a version of our corporate parenting report for children and young people.

Some of our key achievements and improvement include:

  • The development of a complaints text service for children and young people and improved materials to inform children and young people on how they can make a complaint.
  • Personal care planning guidance: our children and young people have personal plans. These give guidance to care services on how to meet their needs, wishes and choices. We met 120 of our children and young people to help them develop these to a high standard.
  • Our young inspection volunteers support a range of our inspection activities. This short video provides a little insight into how they help us  engage with children and young people meaningfully. 
  • We have worked with Who Cares? Scotland and our young inspection volunteers to develop and deliver training for all board members, executive group members and senior managers.

Our Corporate Parenting Plan (2021-2023)

Our Corporate Parenting Plan (2021-2023) has six high level commitments with four areas of focus and a set of detailed actions. We have also developed a version of our Corporate Parenting Plan for Children and Young People.

We pledge to listen to our children and young people, take action and do our best to improve their life chances. These are our six commitments. The action plan in our Corporate Parenting Plan (2021-2023) shows in detail how we will meet them:

  • We will strive to meet the needs of our young people and promote their rights.
  • We will listen to our young people and we will learn how their experiences of the ‘care system’ can best shape our approach to scrutiny, engagement and improvement to help improve the lives of others.
  • We will continue to inspect different services and partnerships and report on how well they work together. We will help services share what works well and learn from what needs to improve, to help make sure that our young people get the right support at the right time.
  • When one of our young people makes a complaint about the care they receive, we will take that complaint seriously and we will respond in a timely, thorough and proportionate way. We will always provide feedback to the person who made the complaint in a way that they will understand.
  • We will improve opportunities for our young people to develop skills, experience, and confidence to achieve their personal, employment and career ambitions.
  • We will work with other corporate parents to make sure that together we can do our best for our young people.

Read more

Subcategories