Job title: Planning Assistant

Attributes

Experience

Essential:

  • Planning activities
  • Data quality
  • Data management
  • Data reporting

Desirable:

  • Regulatory environment experience
  • Developing process guidance documents

Education, qualifications and training

Essential:

  • Educated to SCQF Level 4 or Level 5 (e.g. National 4/5, Standard Grade General/Credit, etc.)
  • Commitment to own CPD.

Skills and knowledge

Essential:

  • Some level of data management and manipulation skills.
  • Effective written and oral communicator.
  • Excellent interpersonal skills.
  • Good IT skills, in particular MS Excel (including use of pivot tables and macros) and a keen interest in IT skill development. Understanding of data quality issues and validation techniques.
  • An awareness of data management and manipulation skills.
  • Effective written and oral communicator
  • Well developed interpersonal skills
  • Analytical skills
  • Excellent time management skills
  • Ability to work autonomously.

Desirable:

  • Sound knowledge of all Care Inspectorate ICT systems and inspection processes.

Key performance outcomes

Effective communication

Essential:

  • Articulate and positive communicator on a 1-1 basis and in larger groups.
  • Portrays a positive image of the Care Inspectorate when communicating both inside the organisation and externally.
  • Selects appropriate communication, style and methods depending on the needs and abilities of the audience.
  • Listens actively to people, questions and checks understanding.

Impact and influence

Essential:

  • Demonstrates ability to influence at all levels.
  • Ability to give realistic advice, based on relevant, up to date and verifiable information.
  • Evidence of building positive relationships, engaging and collaborating effectively with others internally and externally.

Planning and organising

Essential:

  • Involves others where appropriate and optimises resources to achieve desired results.
  • Uses a systematic approach to make efficient use of time and manage workload.
  • Recognises the need to be flexible in order to meet changing priorities.
  • Prioritises work effectively to meet deadlines and objectives.

Objective decision making

Essential:

  • Demonstrates analytical and systematic approach to problem solving.
  • Ability to make appropriate and realistic judgments, based on professional expertise, relevant, up to date and verifiable information.
  • Ability to analyse complex information.

Team working

Essential:

  • Remains tolerant and fair towards others, values diversity and is non-discriminatory in their actions.
  • Values and makes use of the skills, knowledge and experience of others.
  • Works co-operatively and supportively with others.

Personal accountability and responsibility

Essential:

  • Takes responsibility for decisions and actions taken.
  • Maintains a high standard of work and actively seeks out continuous improvement.
  • Demonstrates initiative within own area of expertise.
  • Takes responsibility for identifying and addressing areas of personal and professional development.

Please note – these are key performance outcomes to be used to recruit into the role. Successful applicants will be assessed against all the performance indicators used in the Performance Development Review System once established in the role.