1 . Introduction

The Freedom of Information (Scotland) Act 2002 (the Act) requires Scottish public authorities to produce and maintain a publication scheme. Authorities are under a legal obligation to:

  1. publish the classes of information that they make routinely available
  2. tell the public how to access the information and what it might cost. 

The Care Inspectorate has adopted the Model Publication Scheme 2015 produced by the Scottish Information Commissioner. The Commissioner has approved this scheme until 31 May 2019. You can see this scheme here  or by contacting us at the address below.

The purpose of this Guide to Information is to:

  1. allow the public to see what information is available (and what is not available) in relation to each class
  2. state what charges may be applied
  3. explain how to find the information easily
  4. provide contact details for enquiries and to get help with accessing the information
  5. explain how to request information we hold that has not been published

2. Availability and formats

The information we publish through the model scheme is, wherever possible, available on our website. We offer alternative arrangements for people who do not want to, or cannot, access the information online or by inspection at our premises. For example, we can usually arrange to send information to you in paper copy (although there may be a charge for this).

3. Exempt information 

We will publish the information we hold that falls within the classes of information below. If a document contains information that is exempt under Scotland's freedom of information laws (for example sensitive personal information or a trade secret), we will remove or redact the information before publication and explain why.

4. Copyright 

Where the Care Inspectorate holds the copyright in its published information, the information may be copied or reproduced without formal permission, provided that:

  • it is copied or reproduced accurately
  • it is not used in a misleading context, and
  • the source of the material is identified

5. Charges

This section explains when we may make a charge for our publications and how any charge will be calculated.  There is no charge to view information on our website or at our premises.  We may charge for providing information to you e.g., photocopying and postage, but we will charge you no more than it actually costs us to do so. We will always tell you what the cost is before providing the information to you.

Our photocopying charge per sheet of paper is shown in the tables below:

Black and white photocopying

Size of paper

Pence per sheet of paper





Colour photocopying

Size of paper

Pence per sheet of paper





Information provided on CD-Rom will be charged at 50p per computer disc. Postage costs will be recharged at the rate we paid to send the information to you.  When providing copies of pre-printed publications, we will charge no more than the cost per copy of the total print run.   We do not pass on any other costs to you in relation to our published information.

Please note that this charging schedule does not apply to our commercial publications (see Class 8 below). These items are offered for sale through retail outlets such as book shops, academic journal websites or museum shops and their price reflects a ‘market value' which may include the cost of production.

6 . Contact us 

You can contact us for assistance with any aspect of this publication scheme by completing our information request form or by contacting the Information Governance Coordinator at the address below:

Care Inspectorate 
Compass House 
11 Riverside Drive 

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We will also advise you how to ask for information that we do not publish or how to complain if you are dissatisfied with any aspect of this publication scheme.

7. The classes of information that we publish 

We publish information that we hold within the following classes. Once information is published under a class we will continue to make it available for the current and previous two financial years.

Where information has been updated or superseded, only the current version will be available. If you would like to see previous versions, you may make a request to us for that information.

Class 1

Class 2

Class 3

Class 4

Class 5

Class 6

Class 7

Class 8

  • Our commercial publications
    • We have no commercial publications

Class 9