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Handling Complaints in registered care services

Published: 21 February 2018
Downloads: 227

How we deal with concerns and complaints

Published: 01 November 2017
Downloads: 661

Unhappy about a care service?

Published: 24 February 2017
Downloads: 15477

Complaints policy for complaints about the Care Inspectorate

Published: 10 February 2017
Downloads: 703

Complaints review request form

Published: 25 March 2015
Downloads: 879

Making a complaint about the Care Inspectorates work

Published: 25 March 2015
Downloads: 445

Procedure for handling complaints

Published: 07 June 2014

Publication Code: COMP-0714-035

Downloads: 11063

Procedure for investigating complaints against the Care Inspectorate

Published: 01 April 2014
Downloads: 91

Outcome of Complaints Research for the Care Inspectorate

Published: 14 October 2013

Produced by University of Stirling and Queen Margeret University

Downloads: 314

Outcome of Complaints Research for the Care Inspectorate - Executive Summary

Published: 01 July 2013

Produced by University of Stirling and Queen Margaret University

Downloads: 342