Fairfield Care Home, Inverness

A care home for older people in Inverness has been told to make urgent improvements in the care experienced by vulnerable residents.

The Care Inspectorate has served a formal Improvement Notice on Fairfield Care Home following an inspection which raised serious concerns.

The notice lists three areas which require urgent improvement.

The Improvement Notice says management at the home must ensure proper provision is made to meet residents' physical, social, emotional and psychological needs in a way which respects their wishes and choices.

They must also ensure the care and support provided to people who live in the home is provided by staff who are competent and have the knowledge and skills to meet residents' care and support needs.

And they must ensure residents' health, safety and wellbeing needs are met in a manner which promotes their dignity.

A spokesperson for the Care Inspectorate said: "The care provided at this care home is not good enough.

"The Improvement Notice we have issued clearly lays out the improvements we must see so that the care experienced by residents improves quickly.

"We will visit this care home again soon to check on progress and if we are not satisfied that the matters raised are being addressed urgently we will not hesitate to take further action.

"Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights.

"Anyone with a concern can contact our helpline on 0345 600 9527" 

The improvement notice is available here: http://bit.ly/fairfieldimprovementnotice