Greenlaw Grove Care Home, Newton Mearns

A care home for older people in Newton Mearns has been told to make urgent improvements in the care provided to vulnerable residents.

The Care Inspectorate has served a formal Improvement Notice on Greenlaw Grove Care Home following an inspection which raised serious concerns. 

The notice lists six areas which require urgent improvement, including the way medicine is kept and administered; staff numbers, training and registration; maintaining the hygiene, health and wellbeing of residents; and resident’s care plans.

The Improvement Notice says management at the care home must “demonstrate to the Care Inspectorate that members of staff are appropriately deployed as necessary to meet the health, welfare and safety needs of service users at all times.”

It also says the care home’s management must demonstrate that staff at the care home have received training in several areas including manual handling, infection control, stress and distress and adult support and protection.

A spokesperson for the Care Inspectorate said: “The Improvement Notice we have issued clearly lays out the improvements we need to see so that the care provided to residents improves quickly.

“We will visit this care home again soon to check on progress and if we are not satisfied that the matters raised are being addressed urgently we will not hesitate to take further action.

“Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights.

“Anyone with a concern can contact our helpline on 0345 600 9527.”

The improvement notice is available here: http://cinsp.in/2eL7e9j