Deferment of continuation of Registration Fees


The Care Inspectorate and Scottish Government recognise the financial and other pressures that providers of care services are currently under.  To support service providers and assist with alleviating cash flow problems service providers are encountering at this difficult time the Care Inspectorate will delay the collection of continuation of registration fees due by care services until July 2020. We will review this position again in June 2020 before any fee collections are made.

This will mean care service providers need not pay any balance of the fees due for the 2019/20 financial year until July 2020.

Service providers normally due to receive fee invoices in April 2020 will not receive an invoice for the 2020/21 financial year until July 2020 (position subject to review in June 2020).

We are happy to make arrangements with service providers that would prefer not to defer the balance of 2019/20 fees.  We are issuing more detailed guidance directly to care service providers.   


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Tell Us Once service


Care services may find, in cases where there is no next of kin, that the responsibility for registering a death of someone in their care falls to them. Tell Us Once is a service that lets you report a death to most government organisations in one go. The service is available in all councils across England, Scotland and Wales.

Tell Us Once can notify organisations including:

  • DWP State Pension, Universal Credit, Attendance Allowance Carers and so on
  • HM Revenue and Customs (HMRC)
  • HM Passport Office
  • Council services such as adult social services, libraries, Blue Badge, concessionary travel, electoral services
  • Driver and Vehicle Licencing Agency (DVLA)
  • Public sector pensions: NHS, teachers, armed forces and so on.

 If you are registering a death with a registrar in your capacity as a care home manager, official informant, next of kin or relative: 

1. the registrar will issue you with a unique Tell Us Once service reference number

2. you can use this reference number to access Tell Us Once online or through a dedicated telephony team

3. a list of what you will need to complete the service to notify central and local government departments to stop services, notify Pensions and Benefits, cancel passports and so on is held here

4. the system is easy to use and once completed, departments are notified instantly, with no need for you to contact them separately by telephone or in writing.


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Scottish Government Coronavirus (Scotland) Bill


The Scottish Government Coronavirus (Scotland) Bill received Royal Assent came into effect on 7 April 2020.

We’ve produced a short briefing highlighting the main points relevant to care services.

You can read it here.


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Scottish Government Early Learning and Childcare Programme COVID-19 update


The Scottish Government Early Learning and Childcare Programme has published a COVID-19 newsletter.

This has replaced their monthly programme updates and will be published regularly for the duration of the pandemic response. 

You can download a copy here.


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COVID-19 web image

Clinical consumables survey


We are inviting services to complete this survey, on a voluntary basis,  to collect summary data about types of clinical consumables that are in short supply across Scotland.

We will share the information we collect with the NHS National Services Scotland triage centre to give them an overview of shortages across Scotland.

We will issue this survey weekly to see how the situation is changing over time.

Please complete the survey in line with what your service’s current needs are, referring to Health Protection Scotland guidance on required equipment where relevant.

https://www.smartsurvey.co.uk/s/supplyshortagesacrossScotland/

We will not be able to respond to individual services’ needs using this survey.   If you are experiencing a critical shortage, then you should contact the NHS NSS triage centre by calling 0300 303 3020.


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