Tester
Role: Tester
Location: Flexible (any Care Inspectorate office)
Salary: £40,608 - £43,962
Hours: 35 hours per week
Contract: Permanent
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person for a minimum number of days each week.
About the role
Our vision for IT and Digital Transformation is: Our stakeholders have access to the digital services they need to enable them to improve care service outcomes for every person in the community in Scotland. We are looking to recruit a number of roles that can support our organisation's business applications, working within a dedicated IT and transformation team.
We want your skills to help us develop and enhance our existing services which support operational colleagues. This is an exciting time as we aim to develop and enhance these existing services through and blended agile and traditional approach to delivery. When you join us in this important role you’ll support the Digital Transformation team by contributing towards the overall planning, control and delivery of testing, test data, resources and tools. For example, you might work on the review of observation records, monitor the status and resolution of any defects raised, manage test coverage and traceability, and contribute to test readiness reviews. You’ll also oversee the delivery of end-to-end test plans, managing all activities in the plans to ensure that the acceptance criteria of new feature development is of the highest quality.
This is an exciting opportunity to work with a great team delivering digital services which will improve how we support scrutiny, assurance and improvement for people who experience care in Scotland.
About you
You will have strong exploratory testing experience using test charters to focus test sessions. You will also have experience of testing web applications including aspects such as SQL skills, automated testing, multi-browser, accessibility, regression and usability testing.
You will be educated to degree level or hold equivalent relevant experience. You will also have strong analytical and trouble shooting skills, excellent communication skills and the ability to work under pressure and meet targets.
We are looking for the right candidate who is Scotland based due to collaboration and wellbeing support as part of the delivery process.
Next steps
You’ll find more information in the job profile and person specification.
For an informal discussion, please contact Stuart MacKenzie, Head of Transformation, by email in the first instance This email address is being protected from spambots. You need JavaScript enabled to view it.
If you believe that you are a suitable candidate for this post, please download and complete an application form and equal opportunities form and submit it by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 08:00 on Monday 29 January 2024.
It is anticipated that interviews will take place at our Stirling office no sooner than Tuesday 6 February.
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Personal Assistant
Role: Personal Assistant
Location: Flexible – Any Care Inspectorate office
Salary: £27,696 - £30,357
Hours: 35 hours per week
Contract: Temporary (to 31 March 2025)
About us
The Care Inspectorate is the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices.
We are a scrutiny body that supports improvement. We inspect individual care services, and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
Our desire is to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. We are moving towards an expectation that all staff will work collaboratively, within and across teams, in person, for approximately 40% of their working week.
The Care Inspectorate offers a range of great benefits in addition to hybrid working and you can find out about them here on our website.
About the role
The Strategy and Improvement Directorate is focused on helping to improve outcomes for people who use care services in Scotland. We are looking to recruit a Personal Assistant, reporting to the Executive Support Officer, to provide high quality, confidential PA support to the Executive Director. The Executive Director leads teams in delivering complex projects. This role will form a key part of the Executive Director’s leadership team and will provide ad-hoc administrative support to that team.
This role will include checking and prioritising the Executive Director’s email correspondence and meeting invitations; developing and administering a system for dealing with enquiries and composing responses to routine correspondence and co-ordination of the Executive Director’s diary by arranging meetings, events, booking venues, and organising hospitality for visitors as necessary. The role will also cover the preparation of agendas and paperwork for meetings, minute-taking and monitoring of action records.
About you
You will have experience of providing PA support to senior management in a fast-paced change environment. You are highly organised and able to plan and manage your time and workstreams efficiently and effectively. You understand that priorities and deadlines can change quickly and you respond flexibly and effectively. You will have a proactive approach and be confident in using your own initiative. Your attention to detail is meticulous and you have a clear commitment to maintaining high standards. You are a great team worker and able to build and maintain good working relationships. You will have excellent word processing and IT skills with experience of Microsoft applications. You will also have experience of diary management and minute taking.
Next steps
You’ll find more information in the job profile and person specification.
If you would like more information or an informal chat about the role please contact Claire Brown (This email address is being protected from spambots. You need JavaScript enabled to view it.). Please include a contact telephone number and times that would be best to reach you in your email.
If you believe that you are a suitable candidate for this post, please complete our online application form by 08:00 on Monday 10 June 2024.
It is anticipated that interviews will be held at our Stirling office on 27 June 2024.
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Inspector (children and young people)
Join us and make a difference – for you, for everyone
It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in the field, we’d love to hear from you. We are looking for talented people to join us in making a difference - who understand how to put the needs and rights of children and young people in Scotland at the heart of delivering social services – and how to lead improvement too.
About you
You’ll have recent experience of supporting the delivery of high-quality care for children and young people (CYP) and will have significant knowledge of current developments and challenges within the sector. Joining us will allow you to play an important and exciting role in helping deliver on Scotland’s Promise to children and young people. You’ll have experience as a registered care service manager, deputy manager, social worker, senior social worker or social work manager. You’ll have experience of leadership in your role of supporting looked after children and young people, either in a formal management, senior practitioner position or as a specific project/strategy lead. You should have experience in assessment and critical analysis and be able to communicate well with a wide range of people, verbally and in writing. You will have a strong value base that is rooted in listening to children and young people.
We’re currently recruiting for vacancies in our CYP inspection teams. We would welcome applications from candidates across mainland Scotland. As an inspector you must be able to travel with occasional overnight stays as required.
We are different because of our great benefits, our investment in learning and development, and above all, giving you the opportunity to help shape care in Scotland. We want children and young people to feel loved and secure in whatever setting they are in and to have meaningful connections. We know that there is still much to do for children and young people in Scotland and we are committed to keep The Promise.
What you will be doing as an inspector
Making a difference through working with services delivering care for children and young people. You’ll work with children and young people experiencing services, service providers, managers and staff and be confident in supporting and advising on improving outcomes for children.
We are a proud Corporate Parent with an ambitious plan to take forward our work. We try hard to actively listen to the views of children and young people to support improvement. We have a group of young inspection volunteers, young people with lived experience of care, who support us with this and enhance and influence our work. Inspectors work alongside our young inspection volunteers in lots of ways. There are exciting and innovative plans to develop this partnership approach further.
Click here to watch a short video on what one of our inspectors has said about their role.
The skills you need
You’ll be resilient and adaptable, have the ability to work on your own initiative or as part of a team, manage competing priorities, build effective networks with partners and have strong verbal communication skills. You will be good at analysing information and evidence to reach balanced judgements and you’ll have excellent writing skills to produce reports that are clear, concise and focused on outcomes.
You will listen carefully to children, young people and their families to understand what is important to them, how they are experiencing care and support and the difference services are making to their lives. You’ll work with care service providers, managers and staff and be confident in supporting and advising on improvement. You’re likely to have experience of delivering improvement in a service, experience of partnership working, experience of applying good practice guidance and the ability to respond to and manage change. You will have a sound and insightful understanding of the messages from care experienced children and young people about what is important to them.
We need you to have a relevant qualification (minimum SCQF Level 9) and be registered or eligible to register with a professional body like the Scottish Social Services Council (SSSC), Nursing and Midwifery Council (NMC) or General Teaching Council (GTC).
All new entrants will start on the grade minimum for the role however we have a generous benefits package which is highlighted below.
Salary and benefits
- Salary: £46,569 - £54,975 plus excellent benefits.
- Network of offices across Scotland.
- Flexible Hours: 140 hours to be worked over a 4-week period.
- Up to 37 days annual leave (after 5 years’ service) + 6 fixed public holidays.
- Contract: Permanent, two-year secondment or locum (where candidates have previously worked for us as inspectors).
We desire to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a 4-week period.
In addition to our excellent benefits package, we also pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness. We’re proud to be a progressive, supportive employer, and equality, diversity and inclusion are important to us.
This is an exciting time to join the Care Inspectorate, with an opportunity to be at the heart of change as we play our part in delivering on the Promise to Scotland’s children and young people. We’ve recently changed our recruitment process and how we assess new people and now is the perfect time to come and join us.
What next?
Click here to find out more on our careers site. You can also contact the recruitment team at This email address is being protected from spambots. You need JavaScript enabled to view it. for further information.
If you’re ready to apply now, please click on the gateway questions link to access the application form. Your application should be received no later than Monday 3 March 2025 at 08:00.
The Care Inspectorate is committed to recruiting, retaining and developing a workforce that reflects the diverse communities that we serve. It is vital that we monitor and analyse diversity information so that we can identify how we can improve the way we meet the needs of our applicants and staff. To assist us to monitor the effectiveness of our equality and diversity practices, we would encourage you to complete the equalities monitoring form at the end of the application form.
Click here to apply now
We anticipate holding Stage 1 of our assessment process between Friday 14 - Monday 17 March, and Stage 2 no earlier than Monday 7 April 2025 over a 2 week period at one of our main offices.
If you successfully complete our selection process, we’ll either confirm you’re the preferred candidate for a suitable vacancy (based on your specialism and location) or you’ll be invited to join our talent pool for future vacancies that would be suitable for you.
Registration information and process
As an inspector you will support the Assurance and Improvement Directorate to ensure that the Care Inspectorate meets its responsibilities as defined by the Public Services Reform Act 2010 and other relevant legislation.
The successful applicant must be registered with a professional body (this can be NMC, GTCS, NMC, HCPC, SSSC), within three months of appointment.
For SSSC registration, there is a specific registration category for Care Inspectorate Authorised Officers (AO). Regulated Care Inspectors who register with SSSC will do so as a Primary Authorised Officer under both types of work (Social Care and Children & Young People). Primary Authorised Officers will require to complete a Professional Development Award in Scrutiny and Improvement Practice within 5 years of initial registration.
Employees will be expected to maintain registration with the same professional body throughout their employment in the Care Inspectorate. This includes employees working in authorised officer roles who are recruited to the Care Inspectorate based on their registration with the NMC, GTCS, HCPC or other recognised professional body. It is a contractual requirement to maintain registration with the same professional body and employees should not transfer their registration to the SSSC from another recognised professional body, including the NMC, GTCS or HCPC.
Job profile
Person specification
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Safe Staffing Adviser
Role: Safe Staffing Adviser – Safe Staffing Programme
Location: Any Care Inspectorate office (hybrid working is currently trialled)
Salary: £45,102 - £49,881 plus excellent benefits
Hours: 140 hours over 4 weeks
Contract: Temporary / Secondment until 31 March 2024
About us
We are the national regulator and scrutiny body responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public, as well as supporting delivery partners to improve the quality of care for people in Scotland. Our vision is that people across Scotland experience high quality care that meets their needs, rights and choices. We are a scrutiny body that supports improvement. We inspect individual care services and we also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in their local areas.
About the role
The Health & Care (Staffing) (Scotland) 2019 legislation will impact on social care services that support children and adults when it is enacted in April 2024.
We are commissioned by Scottish Government to promote safe, high-quality services and appropriate staffing across all social care settings. We are looking to recruit Safe Staffing Advisers to join our Safe Staffing Programme.
The programme team works with key partners to provide support to care services, and the Care Inspectorate, in preparation for changes to the statutory basis for the provision of appropriate staffing in all care settings.
We are looking for experienced, enthusiastic and highly motivated social care professionals to support this national programme. If you are passionate about supporting quality improvement for people experiencing or working in care services, we want to hear from you.
About you
You will bring an improvement perspective, be confident and have the ability to build relationships and influence others.
Educated to degree level, you will have experience of working within children or adult care services. The diversity of our work requires an adaptable approach that can be applied to any setting including early learning and childcare, children and young people and adult services.
You will also have experience in successfully using improvement tools and methods and have excellent communication skills.
You will be experienced in developing, supporting and delivering learning to a variety of groups and individuals is preferable.
You understand the importance of involving people experiencing care in quality improvement initiatives.
To apply
You’ll find more information in the job profile and person specification.
If you would like any further information, or an informal chat, please contact Stephanie Thom, Programme Team Lead via email at This email address is being protected from spambots. You need JavaScript enabled to view it.
Please download and complete an application form and an equalities monitoring form and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by no later than 8am on Monday 5 June 2023.
It is anticipated that interviews will take place on Wednesday 21 June 2023.
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Inspector (complaints)
Join us and make a difference – for you, for everyone
It’s our job to ensure care for everyone, everywhere in Scotland is as good as it can be. If you are as passionate about high-quality care as we are, and you’re experienced in your field, we’d love to hear from you. We are looking for talented people to join us in making a difference.
About you
You’ll have considerable experience in health or social work/care as well as significant knowledge of current policy drivers and challenges within the sector. You will have a successful track record in working with people, assessing standards of care, managing conflict and promoting the rights of people who use care services.
We are particularly looking for candidates with rounded experience in the field of children and young people and early learning and children’s care.
We are a national team so would welcome applications from candidates across mainland Scotland. As an inspector you must be able to travel with occasional overnight stays as required.
About us
We are different because of our great benefits, our investment in learning and development, and above all, giving you the opportunity to help shape care in Scotland.
What you will be doing as an inspector
Making a difference through working in the complaints teams to ensure people receive good care and resolving complaints across adult services. You’ll work with people experiencing care, care service providers, managers and staff and be confident in supporting and advising on improvement.
The skills you need
If you think this job is where you can make a real difference to people’s lives, there are a few things you need. Whilst it’s important to have the basics, we will support you in developing your skillset throughout your journey with us.
You’ll be confident about what good-quality care looks like and how to deliver it across children and adult services with a focus on complaints. You’ll be resilient and adaptable, able to work on your own initiative or as part of a team, manage competing priorities, build effective networks with partners, and have strong communication skills. Equally, you’ll be good at analysing information and evidence, and you’ll have excellent writing skills to produce reports that are clear, concise, and focused on outcomes.
We need you to have a relevant qualification (minimum SCQF Level 9) and be registered or eligible to register with a professional body like the Scottish Social Services Council (SSSC), Nursing and Midwifery Council (NMC) or General Teaching Council (GTC).
Please see further information at the bottom of this advert on recent updates to the registration process for the SSSC.
All new entrants will start on the grade minimum for the role however we have a generous benefits package which is highlighted below.
Salary and benefits
- Salary: £46,569 - £54,975 plus excellent benefits.
- Network of offices across Scotland.
- Flexible Hours: 140 hours to be worked over a 4-week period.
- Up to 37 days annual leave (after 5 years’ service) + 6 fixed public holidays.
- Contract: Permanent, two-year secondment or locum (where candidates have previously worked for us as inspectors).
We desire to achieve an effective and balanced way of working, that enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a 4-week period.
In addition to our excellent benefits package, we also pride ourselves on the values we hold, person-centred; fairness; respect; efficiency and integrity - all supported with a culture of care and kindness. We’re proud to be a progressive, supportive employer, and equality, diversity and inclusion are important to us.
This is an exciting time to join the Care Inspectorate, with an opportunity to be at the heart of change as we consider the impact of the independent care review. We’ve recently changed our recruitment process and how we assess new people. We’re looking to attract inspectors from a broader range of professional backgrounds and now is the perfect time to come and join us.
What next?
Click here to find out more on our careers site. You can also contact the recruitment team at This email address is being protected from spambots. You need JavaScript enabled to view it. for further information.
If you’re ready to apply now, please click here to access our gateway questions and application form. Your application should be received no later than Monday 3 March 2025 at 08:00.
The Care Inspectorate is committed to recruiting, retaining and developing a workforce that reflects the diverse communities that we serve. It is vital that we monitor and analyse diversity information so that we can identify how we can improve the way we meet the needs of our applicants and staff. To assist us to monitor the effectiveness of our equality and diversity practices, we would encourage you to complete the equalities monitoring form at the end of the application form.
We anticipate holding Stage 1 of our assessment process between Friday 14 - Monday 17 March, and Stage 2 no earlier than Monday 7 April 2025 over a 2 week period at one of our main offices.
If you successfully complete our selection process, we’ll either confirm you’re the preferred candidate for a suitable vacancy (based on your specialism and location) or you’ll be invited to join our talent pool for future vacancies that would be suitable for you.
Registration information and process
As an Inspector you will support the Assurance and Improvement Directorate to ensure that the Care Inspectorate meets its responsibilities as defined by the Public Services Reform Act 2010 and other relevant legislation.
The successful applicant must be registered with a professional body (this can be NMC, GTCS, NMC, HCPC, SSSC), within three months of appointment.
For SSSC registration, there is a specific registration category for Care Inspectorate Authorised Officers (AO). Regulated Care Inspectors who register with SSSC will do so as a Primary Authorised Officer under both types of work (Social Care and Children & Young People). Primary Authorised Officers will require to complete a Professional Development Award in Scrutiny and Improvement Practice within 5 years of initial registration.
Employees will be expected to maintain registration with the same professional body throughout their employment in the Care Inspectorate. This includes employees working in authorised officer roles who are recruited to the Care Inspectorate based on their registration with the NMC, GTCS, HCPC or other recognised professional body. It is a contractual requirement to maintain registration with the same professional body and employees should not transfer their registration to the SSSC from another recognised professional body, including the NMC, GTCS or HCPC.
Read more