Excellence In Care

From 1 July 2016, the Care Inspectorate will look more closely at outcomes for people who use care services, and so will only report and grade on quality themes. Individual quality statements will no longer be assessed. This applies to all service types except childminders.

We will also introduce a new-style inspection report to help give the public the information they need to choose services for themselves and their loved ones. This follows a public consultation which indicated that our reports were too long and not user-friendly.

Services that are performing at good, or better, where there are no concerns or ongoing complaints, will receive the summary report. Services with grades of adequate, weak and unsatisfactory will receive a themed inspection report, where we have changed the format and structure to make the information more concise and easier for people to read.

For more information read our Excellence in Care Leaflet.


Our policies

How the Care Inspectorate uses requirements and recommendations to help regulated care services improve

How the Care Inspectorate uses self-assessment when assessing quality

How the Care Inspectorate re-evaluates (re-grades) services

 Follow-up inspections