Making a complaint online

Complaint details

Please note we can only investigate complaints about registered care services in Scotland. We cannot investigate complaints about social workers, NHS services, schools or any local council matters such as housing repairs or bin collections.

We also have no remit over the charging and billing policies of services and contractual issues relating to employment in the care sector.

This field can not be empty, please enter required information.
This field can not be empty, please enter required information.
This field can not be empty, please enter required information.

Personal Details

This field can not be empty, please enter required information.
This field can not be empty, please enter required information.
This field can not be empty, please enter required information.

Confirm complaint details

Please review the details of your complaint and confirm by clicking the appropriate button below.

If required, you can go back and edit the details of this complaint before sending it.

NOTE: The complaint will NOT be submitted until you click the submit button at the bottom of this page.

Complaint type

Care Inspectorate

Who your complaint is about

Care Inspectorate

Change

Details of complaint

Complaint details

Desired outcome

Have you raised this matter with the Service Provider?

Your status

Your details