Influenza and Pneumococcal vaccination guidance

We have published guidance which gives information about seasonal influenza and pneumococcal vaccination for winter 2011 to 2012.

It explains how vaccines should be supplied and administered to children and adults in residential care services, and will help make sure that:

  • service users (or their representative) have consented to have the vaccine
  • vaccinations are supplied and administered legally
  • vaccinations are stored correctly
  • appropriate records are kept

There is a flow-chart which summarises what to do if an adult does not have the capacity to consent to vaccination. Please refer to the consent section of the guidance for more information.


Read more

Consultation on the future Care Inspectorate Complaints Procedure

We are carrying out a consultation to help us develop the Care Inspectorate complaints procedure.

Since 1 April 2011 we have been using an interim complaints procedure. We are now seeking your views and invite you to respond to our survey about future arrangements for complaints handling.

This consultation runs from 7 October to 30 December 2011. We have produced an electronic survey that is quick and easy to complete and submit. To begin the survey please click here


Read more

Highland Council Scrutiny Report

We have now published our scrutiny report on Highland Council's delivery of social work services.

Click here to read the report.


Read more

Joint inspection of services to protect children and young people in the Argyll & Bute Council area

We have published our joint inspection report on the protection of children and young people in the Argyll & Bute council area.


Read more

North Ayrshire Council Scrutiny Report

We have now published our scrutiny report on North Ayrshire Council's delivery of social work services.

Click here to read the report.


Read more