Over the last couple of years, we have been updating our IT systems.  We launched our Digital Portal for care services and providers in early 2021. 

Since then, we have listened to feedback from people who use the portal and have continued to develop the facility to ensure the service meets your requirements.  We are pleased to announce we have now launched some new features to the portal: 

  • A designated provider area on the portal where you can manage your provider details.

  • Ability to make applications to register new care services on behalf of your provider.  Your provider information will be pre-populated in the application form so you do not need to enter it again.

  • New portal access permissions. User accounts can have access as a provider or as a service. This means the right people have appropriate access and the provider has control over who can access and change information on behalf of the provider or a service.

We have also updated our guides to using the portal to support those who use the system with the new features.

You can find these guides within our Digital Portal guidance area or download these from the publications and statistics section