New care surveys for care homes for older people

We have developed new care surveys for care homes for older people that reflect the Health and Social Care Standards. They also complement the new quality framework for inspection that we introduced last summer.

These new surveys replace the old care standards questionnaires. They have fewer questions and include packs of sentiment and response cards to support people to express their views more easily and simply, if they need to. We have also produced guidance on how services can support people to give their views using the new surveys and card packs. If you have already received the older style care standards questionnaire, please continue to use them.

You will receive the new surveys and card packs in much the same way you used to receive care standards questionnaires.

Visit our care surveys here to find out more, see the new materials and get guidance on how you can use them.