An Edinburgh-based care at home service has been told it must make “significant improvements” by Scotland’s social care regulator.
The Care Inspectorate served a formal Improvement Notice on Allied Healthcare (Edinburgh)’s service after an inspection raised serious concerns.
The service must now meet the terms of the Improvement Notice or risk the cancellation of its registration with the Care Inspectorate.
Urgent improvements are required around visit times and medication procedures.
The service now has until 24 July 2015 to demonstrate that scheduled visit times and actual visit times correspond with those agreed with service users.
It also has until the same date to ensure that medication procedures and practice promote the health and well-being of service users.
A spokesperson for the Care Inspectorate said: “Our most recent inspection of this service, completed in May, raised some serious concerns.
“As a result we have issued this service with an Improvement Notice.
“Unless we see evidence of significant improvement on the areas we have highlighted we will not hesitate to take further action. We remain committed to working closely with this service to ensure it improves.
“Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights.
“Anyone with a concern can contact our helpline on 0345 600 9527.”
The improvement notice is available here.