Each year, we ask services to complete an annual return. This gives us important information that helps us plan, inform and carry out our inspections and improvement work. This year's annual returns will be available to service providers for completion until 2 March 2025. We have extended our contact centre opening hours for all services between 16:00-19:00 on the below days to help services with queries about annual returns. There will be limited staff available, so we ask for your patience while we answer your calls.
- Thursday 30 January
- Thursday 6 February
- Thursday 13 February
- Thursday 20 February
- Thursday 27 February
Our contact centre will still be open Monday to Friday 09:00-16:00. You can call us on 0345 600 9527. Further information, guidance and FAQs are available on our website.