Near Me, video consultations can support residents to have their health or care appointments without having to leave their homes.
Tried and tested Near Me allows residents and staff to have free video calls with a wide range of health and care professionals as well as family members, plus connect with social care group events.
When an in-person visit is not convenient, possible, or necessary, video calling is better than a telephone consultation. Being able to see people offers lots of advantages leading to better conversations and advice. It may also avoid the need for a resident to attend A&E. Another benefit is that it is easier for multiple people (health and care professionals, relatives, and interpreters) to join a call and communicate, often necessary for care home residents.
You can apply for your own free Near Me Waiting Area by applying online via this website. If you have a waiting area but have not used it for a while it will still work.
A short video is available Using Near Me with Callers - YouTube. But if you want a bit more support, short “live video” sessions are available. These can be booked on the National Video Conferencing Service (scot.nhs.uk).
For technical difficulties or queries, you can also get help from their Service Desk available from Monday to Friday 08:00 – 18:00 by:
• email: This email address is being protected from spambots. You need JavaScript enabled to view it. or
• Telephone at 01224 816666
Websites and You Tube
• https://nearme.scot
• https://tec.scot
• NHS Near Me - YouTube