For registered managers / senior managers / childminders who employ staff

We are developing learning resources to support care services who employ staff, to increase their knowledge and understanding of the Health and Care (Staffing) (Scotland) Act 2019, which will be implemented from April 2024 onwards.

The Health and Care (Staffing) (Scotland) Act 2019 sets out guiding principles and duties on care services that employ staff, volunteers, apprentices and those working under contract. This includes services for infants, children, young people, adults and older people.

We want your help to identify your current level of knowledge and understanding of the Act and workload / workforce planning.   This will allow us to create targeted learning resources tailored to your needs.

Please complete our short survey by Sunday 4 September. It should be completed by the registered manager / senor manager for your service, and it will take approximately five minutes to complete. All responses are anonymous, and participation is voluntary.

If you have any questions or need any help to complete the survey, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.


The legislation is intended to provide a statutory basis for providing appropriate staffing in care service settings, to ensure safe and effective staffing and the best outcomes for people.

It imposes a duty on care services to ensure that at all times suitably qualified and competent individuals are working in the service in such numbers as are appropriate for the health, wellbeing and safety of people and the provision of high-quality care.

Staffing for care services is to be arranged while:

  • improving standards and outcomes people whilst taking account of their particular needs, abilities, characteristics and circumstances
  • respecting their dignity and rights
  • taking account of the views of staff and the children, young people and adults experiencing care,
  • ensuring the wellbeing of staff,
  • being open with staff and people experiencing care about decisions on staffing,
  • allocating staff efficiently and effectively, and
  • promoting multi-disciplinary services as appropriate.

Watch our short video below to find out more about the Act.


You can also find out more about our Safe Staffing Programme on The Hub.