A care home for older people in Coatbridge has been told to make urgent improvements in the care provided to vulnerable residents.

The Care Inspectorate has served a formal Improvement Notice on Carnbroe Care Centre following an inspection which raised serious concerns. 

The notice lists four areas which require urgent improvement: staffing; recruitment and fitness of employers; medication management; and personal plans. 

The Improvement Notice says management at the care home must ensure that suitably qualified and competent people must work in the service in numbers that are appropriate to the health and welfare needs of people who live in the home. 

It also says the care home management must demonstrate that suitable recruitment systems and procedures are in place to ensure all staff are fit to be employed in a care home. 

Management must also ensure that medication are administered correctly and that all medication records are completed correctly. 

And they must be able to demonstrate that care plans are in place which accurately reflect the current health, welfare and safety needs of service users. 

A spokesperson for the Care Inspectorate said: “The Improvement Notice we have issued clearly lays out the improvements we must see so that the care provided to residents improves quickly. 

“We will visit this care home again soon to check on progress and if we are not satisfied that the matters raised are being addressed urgently we will not hesitate to take further action. 

“Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights. 

“Anyone with a concern can contact our helpline on 0345 600 9527.” 

The improvement notice is available here: http://badlink/1NvEn6B