As of 21 September 2015, we will implement a revised policy on ‘Inactive Care Services’.

Services registered with the Care Inspectorate must operate within the legal framework laid out within the Public Services Reform (Scotland) Act 2010, (the “Act”). The Care Inspectorate has adopted a policy where any service can make an application to stop operating for up to 12 months, without having to cancel their registration. Where such an application is granted, a service will be referred to as ‘inactive’.

Reasons for a service to be treated as inactive would be limited to:

  • refurbishment of premises
  • no service users but service actively seeking clients
  • provider has caring responsibilities for a limited period of time
  • provider maternity leave
  • provider health issues.

There may be, on occasion, other exceptional circumstances, which we may consider on an individual basis.

During a period of inactivity, a provider must continue to submit an annual return, pay continuation fees, submit notifications and ensure the service continues to meet all of the legal requirements under the Act. Prior to the service becoming operational, the provider must notify us in advance that their service is operational and ensure the service is ‘fit’ to operate and meets the needs of the service users.

Applications for inactive care service status and notifications of intention to become operational should be submitted using the eForms system.

The relevant forms are available in the "Menu" section of the eForms main screen. Use the "Create becoming inactive application" form to apply for inactive care service status and the "create becoming active notification" to tell us of your intention to become active again.

If you have any difficulties accessing the forms, please call the Contact Centre helpline on 0345 600 9527.