A South Lanarkshire care home for older people has been told it must make improvements after an unannounced inspection by Scotland’s social care regulator, the Care Inspectorate. 

Inspectors have graded the home ‘weak’ for the quality of care and support provided to residents, the second lowest possible grade, after a high intensity inspection in March.

This is the second consecutive inspection which found the quality of care and support provided to be weak.  

A spokesman for the Care Inspectorate said: “We continue to have concerns about the quality of care provided to residents, and we are working with the service to ensure that they improve quickly.

“We recognise the service provides residents with a safe, secure and supportive environment in which to live.

“However, resident’s personal plans need to fully reflect individual health needs and the service needs to demonstrate how these are being addressed.

“Management also need to ensure that where an issue has been identified that appropriate action is taken to address this and develop appropriate systems that allow them to monitor this. 

“Particular attention needs to be paid to nutrition and wound management.

“The service also needs to be able to demonstrate that it is appropriately staffed to meet the needs of those living in the service.

“If we do not see significant evidence of improvement we will not hesitate to take further action to ensure that residents receive the standard of care which we expect.

“Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights.

“Anyone with concerns about a care service can contact our helpline, anonymously if necessary, on 0345 600 9527.”

Notes to Editors

The full inspection report is available here: http://www.scswis.com/berengCareservices/html/reports/getPdfBlob.php?id=268830