A CARE home in South Lanarkshire has been served with a formal improvement notice by Scotland’s social care regulator, the Care Inspectorate.

The notice, served on New Monteith House Care Home in Carstairs, warns that unless significant progress is made in addressing concerns raised by inspectors, the service could face having its registration cancelled.

It follows a recent inspection of the service which identified serious concerns.

A spokesperson for the Care Inspectorate said: “There were four areas of serious concern raised by our inspectors and we have informed the services of the action it must take to ensure it meets the standards we require.

“The service must make proper provision to meet the nutritional needs of service users.

“The service must also put in place a system to ensure that staffing issues are addressed, including ensuring that staff numbers are appropriate for ensuring the health, welfare and safety of service users at all times. 

“The service must also demonstrate that staff are fit to be employed in the service.

“Service users’ care plans must also be reviewed and updated to ensure service users’ needs are met.

“We will be monitoring this service closely and will be inspecting again soon. 

“If we do not see evidence of significant improvement we will not hesitate to take further action.

“Everyone in Scotland has the right to safe, compassionate, good quality care which meets their needs and respects their rights.

“Anyone with a concern about a care service can contact our helpline on 0345 600 9527.”

Notes to Editors

The improvement notice can be viewed here: http://www.scswis.com/berengCareservices/html/enforcements/uploadedEnforcements/NewMonteithHouse2014330084_Redacted.pdf