On 1 October our 0845 numbers will change to 0345.  The number change only affects our 0845 numbers and only the prefix is affected, so it's actually just a swap from 08 to 03. The rest of the number stays the same. 

Calling 03 numbers costs the same as calling landlines starting with 01 and they’re built into the cost of pre-paid phone packages for landlines and mobiles. So, if you call 01 numbers at no extra cost during certain times of the day or you have a monthly call allowance, 03 numbers are included too.  Check your tariff with your phone provider.  Our local office numbers will stay the same. 

If you wish to find out more about these changes please visit www.ofcom.org.uk 

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