Role: Service Manager (Strategic Scrutiny) (Justice)

Location: Flexible

Salary: £66,303

Contract: Permanent

About Us

The Care Inspectorate's role is to regulate and inspect care and support services and provide assurance and support improvement in the delivery of social work services, including those delivered in the context of health and social care integration. We conduct inspections of strategic partnerships jointly with a range of scrutiny partners. We have a significant role in providing assurance and protection for people who experience care, their families and carers and the wider public as well as supporting delivery partners to improve the quality of care for people in Scotland.

About the role 

Service managers support the chief inspector to deliver programmes of inspection, support improvement and undertake quality assurance of practice on behalf of Scottish Ministers. We are seeking to recruit a manager to lead our scrutiny of justice services.

About you

You will work cooperatively with colleagues to provide line management for staff involved in scrutiny and improvement of social work services and strategic partnerships. Strategic inspectors play an important role in quality assuring aspects of social work and multi-agency practice and providing professional advice to assist in developing policy and practice locally and nationally. Acting as link officers, they provide support and challenge to chief officers and multi-agency partnerships to support continuous improvement.

You will be educated to degree level, with an acceptable qualification in social work, health or education with significant experience in protection of vulnerable people. You will be an experienced manager with a positive track record of delivering inspection activity and/or quality assurance and service improvement.

You must be able to work well with colleagues to achieve shared aims, support innovation and make best use of resources. You will demonstrate the ability to provide leadership and direction to a diverse, multi-disciplinary team of professional staff, make balanced judgements and be highly effective in working creatively and collaboratively across organisational and professional boundaries.

You will be an articulate and positive communicator, both verbally and in written form, with the ability to engage, influence and lead the development of a wide range of stakeholder relationships, both internally and externally. You will be politically astute and demonstrate a broad knowledge of trends and current issues within health and social care.

You will be able to demonstrate commitment to the protection of vulnerable people and the reduction of social inequalities.

The Care Inspectorate has its headquarters in Dundee, but with offices throughout Scotland, your work base would be negotiable.

To apply

Please visit our website where you can obtain a job profile, person specification and information on acceptable qualifications for this post.

If you believe that your qualifications, expertise and self-motivation make you a suitable candidate, please download an application pack from our website.

If you would like more information about this post, please send your query to This email address is being protected from spambots. You need JavaScript enabled to view it. and for an informal chat about the role, after 14 October 2019 only, please contact Helen Happer, Chief Inspector (strategic scrutiny) on 01786 432948.

The Care Inspectorate offers a guaranteed interview to any applicant who considers themselves to be disabled and who meets the minimum essential requirements for the post, therefore please ensure you complete our Equalities Monitoring Form.

Completed application forms should be returned by email to our recruitment mailbox This email address is being protected from spambots. You need JavaScript enabled to view Monday, 21 October 2019 at 8.00am.

Application Form 

Equalities Monitoring Form

Job Profile

Person Specification

Assessment Centre for this role will be held no earlier than Wednesday, 6 November 2019.