We are recruiting a new chief executive

The Care Inspectorate is recruiting a new chief executive. You can find out more about the role below and make an application here.


The Care Inspectorate is the independent scrutiny, assurance and improvement support body for social care and social work in Scotland. We provide public confidence in the quality of care delivered to people by individual services and across local communities and collaborate and take action where experiences and outcomes are not meeting individual needs.

To achieve our vision of world-class social care and social work in Scotland, where everyone, in every community, experiences high-quality care, support and learning, tailored to their rights, needs and wishes, we require an exceptional Chief Executive to lead us through the next phase of our exciting change journey and to drive us forward.

Leading the Care Inspectorate and effectively navigating and responding to the ever-changing health and social care landscape to ensure a person centred, human-rights based and outcome-focussed social care provision across Scotland, the successful candidate will effectively promote the Care Inspectorate as a high-profile, risk-based, problem-solving organisation.

The Chief Executive must act as an outstanding ambassador for the Care Inspectorate, and in response to the intensified level of public and media scrutiny, ensure the organisation’s reputation is protected and enhanced, whilst also building and sustaining credibility with the public and service providers and working in strategic and operational partnership with other scrutiny bodies.

We are seeking a strategic thinker and an experienced values-based leader who has a strong understanding of both scrutiny and improvement. Able to work effectively in a highly politicised environment, our new Chief Executive will also be able to demonstrate the ability to develop and maintain effective relationships with a diverse range of stakeholders, creating alliances and establishing professional credibility.

Passionate about the quality of social care and social work services in Scotland, the successful candidate should also bring direct experience of effectively managing resources and budgets, delivering long term financial sustainability and value for money and a strong commitment to best practice coupled with a drive for continual improvement.

NB: The Care Inspectorate embraces agile working and whilst our headquarters are in Dundee, the successful candidate would not necessarily need to be based in Dundee full time.

For more information on this exciting opportunity please contact Douglas Adam at Livingston James, our retained recruitment partner.

The Care Inspectorate is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

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A few changes to visiting made all the difference – a care home manager shares their experience

A few changes to visiting made all the difference – a care home manager shares their experience

On a recent call with my inspector, we were discussing how my service was managing visiting – it has been stressful trying to achieve a good balance between supporting and encouraging good quality visiting while keeping our residents as safe from Covid as possible. I was disappointed when she highlighted that our visiting arrangements were too rigid and not in line with guidance, but she was supportive and encouraging and I came away with some really constructive and practical advice.

We’ve now made some changes based on our inspector’s advice and I’m so glad we did. With some simple adjustments, we’ve really improved the visiting experience for residents and their loved ones. It feels better for me and my staff too; being able to make visiting more welcoming, homely and accessible is helping us make a positive difference for residents and that’s something we’re really passionate about.

I’d like to share a few key highlights of the changes we made.

  • The booking system has been removed, with only a request from families to notify us if possible, prior to the visit so we can ensure the resident is not busy in another activity when they arrive.
  • We have created an additional visiting area downstairs so that two visits can take place in a communal visiting area at the same time if the family/residents are not keen on a visit in the bedroom.
  • We will be offering one of the toilets at the main entrance as a primary visitor toilet with further enhanced cleaning in place.
  • We have removed the need to distance or wear a mask outdoors in line with the guidance too and reduced the social distance back to 1m indoors (not overtly marked in any way, just subtle and homely positioning of the chairs).
  • Children were always allowed to visit indoors and outdoors for some time now, but we hadn’t made that clear – we have made sure everyone is aware of this now.
  • We had been encouraging outings, but we are now highlighting that these can be to local cafes or to the relative’s household for a visit and so on.
  • We are ensuring that any risk assessments we undertake now demonstrate less rigidity and a greater level of warmth.

I also had a person-centred discussion around visiting with one family that had raised concerns to discuss all the changes we were making and answer any queries. It was a really productive and positive discussion. Not long after, they came to visit their loved one and brought their daughter and two grandchildren too. They all went for an outdoor visit to the loch and the play park together since it was a quite bright and mild day. I spoke to them afterwards and they were very complimentary, saying “We had a wonderful time. It was the best visit we have had since Covid began. Mum was on great form”. (We always encourage staff to engage a resident in a person-centred stimulating activity pre-visit so the resident is able to engage really well during a visit or video call and the resident had been playing Simon Says with the staff and also had a short walk in the garden for some fresh air before the family arrived, which hopefully helped her engage well on the visit.)

I encourage fellow care home managers and providers to get in touch with your inspector if you’re concerned about visiting. I was met with positivity, encouragement and constructive advice, and with a few quick fixes, we were able to make a big difference.

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Senior Improvement Adviser (focus on dementia)

Location: National, based in any Care Inspectorate office

Salary: £48,453 - £53,502

Hours: 35 hours per week

Contract: Permanent


About us

The Care Inspectorate's role is to regulate and inspect care and support services and provide assurance and support improvement in the delivery of social work services, including those delivered in the context of health and social care integration.  We conduct inspections of strategic partnerships jointly with a range of scrutiny partners.  We have a significant role in providing assurance and protection for people who experience care, their families and carers and the wider public as well as supporting delivery partners to improve the quality of care for people in Scotland.

About the role

We are looking for a colleague with a strong background in dementia and a passion in quality improvement to join the Health and Social Care Improvement Team (HSCIT) on a permanent basis.

Reporting to the AHP Consultant but working closely with the Care Inspectorate’s Chief Nurse, under the umbrella of Improvement Support and with close collaboration with Scrutiny and Assurance the post holder will provide specialist skills and knowledge in mental health and learning disabilities.

You will work internally to strengthen the capability and confidence of inspectors across inspection, complaints, and registration teams, in specific topic areas, supporting their learning and development and keeping the evidence base of practice current and develop resources to support the health and wellbeing of people experiencing care for use both internally and externally.

You will build and develop strategic partnerships across the health and social care landscape to support the delivery of health and wellbeing improvement advice and quality improvement support.

About you

You’ll find more information in the:

Educated to degree level, together with the NES Scottish Improvement Leader (ScIL) programme (or willing to work towards as a priority), or an equivalent QI qualification*, you will have significant immediate influence in working across the health or social care sector. You will also work strategically across several organisations.

You will have significant specialist subject matter expertise and be able to combine it with an understanding of quality improvement theory/change management and its practical application in health and social care settings.

*PDA and RoCA qualifications are included under ‘or an equivalent QI qualification, in addition to working towards or willing to work towards the NES Scottish Improvement Leader (ScIL) programme.

All new entrants will start on the grade minimum for the role however we have a generous benefits package.

To apply

You’ll find more information in the person specification and job profile.

For an informal discussion about the post, please contact Heather Edwards, AHP Consultant at This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe that your expertise and motivation make you suitable for this post, please download and complete an Application Form (and an equalities monitoring form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 8.00am on Monday 30 May 2022. Interviews for this role will be taking place on Thursday 16 June 2022.

If you are an external applicant, please also complete the Equalities Monitoring Form and submit it with your application.

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Senior Improvement Adviser (TEC)

Location: National, based in any Care Inspectorate office

Salary: £48,453 - £53,502

Hours: 35 hours per week

Contract: Temporary until 31 March 2024


About us

The Care Inspectorate is a scrutiny body that supports improvement in care. Our vision is the people across Scotland receive high quality care that meets their needs, rights, and choices. We are a national organisation, employing in excess of 600 staff working across our network of offices.

About the role

We are looking for an individual with a strong background and passion in quality improvement with significant knowledge and awareness of the use and development of technology in the care sector.

The post holder will directly report to the Quality Improvement Support Manager and will work closely with the Scottish Government TEC digital social care and care homes workstream lead.

The post holder will engage in a programme of work to embed quality improvement (QI) methodology which supports improved outcomes for people experiencing care services and organisations that provide care. You will also work strategically across several organisations.

The postholder will provide internal and external professional leadership, direction, support, and expert consultancy on all aspects of QI methodology to further develop and maintain networks of specialist improvement advice, skills, and knowledge.

You will also be involved in other aspects of the QIST role, supporting the building of QI capacity and capability to your colleagues within the Care Inspectorate. Also, working nationally to provide QI support as priorities are identified throughout the year.

About you

You’ll find more information in the:

Educated to degree level, together with the NES Scottish Improvement Leader (ScIL) programme (or willing to work towards as a priority), or an equivalent QI qualification.*

You will have considerable experience in working across the health or social care sector and extensive knowledge and understanding of improvement science, the Model for Improvement and its practical application in health and social care settings. You will have excellent communications skills and extensive experience of developing and delivering improvement projects and/or programmes, preferably within the social care sector. You will have a knowledge of the use and application of digital technology to support care, directly by individuals, care providers and across strategic applications.

Current work delivery methods will be timely reviewed against the Covid-19 national position and public health guidance. Whenever face to face work activities recommence, the role may require extensive travel and involve some overnight stays and unsocial hours.

*PDA and RoCA qualifications are included under ‘or an equivalent QI qualification, in addition to working towards or willing to work towards the NES Scottish Improvement Leader (ScIL) programme.

To apply

You’ll find more information in the person specification and job profile.

An informal chat is always welcomed about the role. If you want to do this, please contact Innes Turner, Quality Improvement Support Team Manager, on This email address is being protected from spambots. You need JavaScript enabled to view it..

If you believe that your expertise and motivation make you suitable for this post, please download and complete an Application Form (and an equalities monitoring form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by 8.00am on Monday 30 May 2022. Interviews for this role will be taking place on Tuesday 21 June 2022 through Microsoft Teams

If you are an external applicant, please also complete the Equalities Monitoring Form and submit it with your application.

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Chief Inspector (Adult Services)

Contract:      Permanent

Salary:           £82,920 – 40 hours per week

Location:      Flexible – Any Care Inspectorate office across Scotland


About us

As a national regulator and scrutiny body, we inspect care across communities, report on the quality of care people experience, and ensure it is as good as it can be. We are a scrutiny body that supports improvement.

We inspect care services individually. We also work with other scrutiny bodies to inspect the social care and social work services people are experiencing in local areas.

We champion high-quality care whenever we encounter it across the thousands of inspections, we carry out each year, and we work closely with all care providers to support them to improve all the time. We collaborate with other organisations too, supporting improvement across public services. Our work plays a big role in reducing health and social inequalities between people and communities.

About the role

We are currently looking to recruit a Chief Inspector to lead on the planning, development, and delivery of strategic inspection activity in respect of adult services including joint inspections of health and social care integration, adult support and protection and justice services.

The successful candidate will ensure excellence in scrutiny, assurance and improvement work in collaboration with scrutiny partners, providers, Community planning partners and integrated joint boards.

You will support the Executive Director of Scrutiny and Assurance to ensure that the Care Inspectorate meets its responsibilities as defined by the Public Services Reform Act 2010 and other relevant legislation, and where appropriate provide strategic contribution and leadership to inform national policy and strategy.

You will work with senior managers and colleagues to support significant cultural change, consolidate excellence in the Care Inspectorate’s activities and continue to invest in our competent, confident workforce in a way that puts collaboration at the core of our work.

Adept at challenging traditional thinking in a positive and constructive way, you will be an articulate and positive communicator, both verbally and in written form, with the ability to engage, influence and lead the development of a wide range of key stakeholder relationships, both internally and externally.

You will also be politically astute and demonstrate a broad knowledge of trends and relevant issues within social work and social care services.

The Care Inspectorate has its headquarters in Dundee, but with offices throughout Scotland, your work base is negotiable.

The Application process

To apply you must be:

  • Educated to degree level or equivalent.
  • Hold an appropriate post-graduate professional qualification in social work or other relevant professional qualification

We are looking for someone who has:

  • Extensive experience of leading and managing staff in the area of adults, justice and/or protection services.
  • Extensive experience of developing and/or applying quality assurance/improvement frameworks to support self-evaluation and continuous improvement.
  • Demonstrable experience of strategic planning and delivery of services and supporting and embedding sustainable business and transformational change.
  • Extensive experience of collaborative and values-based leadership including working with partners at both a strategic and operational level.

You’ll find more information in the job description and person specification

Next steps

You’ll find more information in the:

For an informal chat about the role please contact the HR team at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will arrange a suitably convenient time for you to discuss any questions you may have with the Executive Director of Scrutiny and Assurance.

If you believe that your expertise, skills and motivation make you suitable for this post, please complete an application form (and an Equalities Monitoring Form where you are an external applicant) and return by email to This email address is being protected from spambots. You need JavaScript enabled to view it. by Monday, 14 February 2022 at 8.00am.

It is anticipated that the selection and interview date for this post will be held on Tuesday, 8 March 2022.

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