Care Inspectorate guidance for services

Visit our Covid-19 FAQs page for more information.  

Our compendium guide

The Care Inspectorate has developed a compendium of guidance and information in relation to COVID-19.

The compendium focuses on the information that is most relevant to the operation and delivery of regulated care services and is intended primarily to support our staff in advising services. However, the range of information may also be directly useful to services. 

The compendium is regularly updated as guidance is developed and revised.

Archived Updates

You can find older updates on the Archived Updates page.

Funding for school age childcare providers (added 23 March)

The Scottish Government has announced up to £3 million of dedicated funding through the next round of the Temporary Restrictions Fund (TRF).  This is targeted solely at providers of school aged childcare following the full reopening of nurseries and other early learning and childcare (ELC) settings.

School age childcare providers, including childminders registered to provide care for 12 or more children, will be able to access a support grant for each week in which they are open.  Grants will vary depending on their capacity and how many weeks the setting was open. 

The Scottish Government has issued a letter to registered school age childcare providers with informamtion on how to apply. 

Applications will open on 7 April 2021 and close on 4 May 2021. 

In addition, all registered settings, whether open or closed, will be able to claim a restart grant to support reopening following the end of restrictions. 

Childminding business sustainability fund: now open to applications (added 11 March)

On 9 February the Scottish Government confirmed that additional funding would be made available in order to increase the Childminding Business Sustainability Fund to £3.2 million.

The increased funding allows the Scottish Government to provide a £750 business sustainability grant to all childminding services who are registered with the Care Inspectorate as of 1 February 2021.

The Scottish Government has issued a letter to registered childminders with information on how to apply. 

Applications open on 11 March and will close at midnight on 17 March, you have 7 days to submit your application, after this the application window will be closed and no late applications will be possible.

Letter to all registered school age childcare providers (Added 2 March)

Today the First Minister confirmed that, following a continued suppression of the coronavirus figures, regulated school age childcare settings can re-open to all primary school children from 15 March alongside the return of P4-7 children as part of the phase 2 return. The plans are conditional on continued progress on suppressing coronavirus (COVID-19).

The Scottish Government has issued a letter to all registered school age childcare providers with more information. 

Letter to daycare of children services: update on the temporary restrictions fund (Added 2 March)

The Scottish Government has issued a letter to all registered daycare of children services with an update on the Temporary Restrictions Fund.

This letter provides details of Round 2 of the Fund covering the four week period from 1 February – 26 February 2021.

Adult care homes: visiting guidance (Added 25 February)

The Scottish Government has published new guidance for care homes on visiting during the pandemic plus tools and resources on visiting, and supporting residents in homes with COVID-19.

This guidance recommends that care homes now put in place the necessary arrangements to safely resume meaningful contact between care home residents and their loved ones.

Donna Bell, Director for Mental Health & Social Care, has issued a letter to care home providers explaining the new guidance and the steps to supporting it to be adopted across Scotland in the near future. 

Update for parents/carers of children returning to ELC and P1-3 (Added 18 February)

Jason Leitch, National Clinical Director, has issued a letter to parents and carers of children returning to ELC and P1-3. The letter explains the reasoning for the decision to enable younger children to return to ELC and schools next week.

Please share this letter with all families as early as possible.

The Scottish Government has created a template letter that you may find helpful in your own parental communication. 

Parent Club will also be producing a poster with these key points, which will be distributed early next week.

Update on childcare re-opening to all pre-school children (Added 16 February)

Today the First Minister confirmed that, following a continued suppression of the coronavirus figures, early learning and childcare settings (which includes nurseries, playgroups, and family centres) can re-open to all pre-school children from 22 February.

The Scottish Government has issued a letter to all childcare providers with more information.

Guidance for deployment of agency staff to care homes during COVID-19 pandemic (Added 12 February)

The Scottish Government has issued a letter to all adult care homes in Scotland which contains guidance for deployment of agency staff to care homes during COVID-19 pandemic.

Childminding Business Sustainability Fund (Added 9 February)

On 21 January, the Scottish Government confirmed that £1m would be made available to provide grant support to childminders in light of the impact of the COVID-19 pandemic on their businesses.

The Scottish Government has today confirmed that additional funding will be made available in order to increase the fund to more than £3.2 million.

This £3.2 million fund will provide for a £750 business sustainability grant to be made available to all childminding services registered with the Care Inspectorate as of 1 February 2021.

The Scottish Government has issued a letter to all childminders with more information on the fund. 

Update on childcare re-opening to all pre-school children (Added 02 February)

Today the First Minister announced the Scottish Government’s intention that childcare settings can re-open to all pre-school children from 22nd February. This is subject to continued progress in suppressing the virus and will be subject to final confirmation in two weeks’ time.

The Scottish Government has issued a letter to all registered childcare providers with more information.

Care home visiting guidance during current restrictions (Added 02 February)

During the current restrictions, garden and window visits to adult care homes are still possible and we expect services to support and facilitate this appropriately. It is essential that people are able to see and connect with loved ones.

We expect garden and window visits to be available in all care homes.

While areas are in Level 4, indoor visiting should be limited to essential visits. There is guidance on what is an essential visit and this is in the Scottish Government guidance we have given a link to below. 

We encourage care homes to work with families, and their local health protection/public health teams, to risk assess individual situations to allow visits to take place where possible.

Services should also be supporting residents to stay in touch with loved ones regularly using technology and with help from staff. 

If you have any questions please contact your allocated inspector.

All guidance for care homes, including visiting, can be found in our COVID compendium.

Additionally, the Scottish Government has provided guidance on visiting adult care homes during the pandemic.

Listening and caring in confidence (Added 02 February)

Listening and caring in confidence is a free, confidential, on-line service for care home and care at home staff. The service is offered by Faith in Older People and provides the opportunity to consider your own needs and wellbeing so that you can continue to support those you care for.

ELC COVID-19 Update for January 2021 (Added 02 February) 

The Scottish Government has published the Early Learning and Childcare Covid-19 Update for January 2021. 

COVID-19: Scottish workbook 2020 updated (Added 26 January)

The Scottish Government have updated the COVID-19: Scottish workbook which explains how local and national public health agencies should take the action needed to prevent coronavirus spread, together with advice on management of outbreaks. Sector specific advice cards can be found under supporting file here.

Draft quality framework for family-based care (Added 26 January)

In July 2018 we began introducing new frameworks for inspection and self-evaluation across the range of services which we regulate. We have now developed the draft quality framework for family-based care in consultation with providers, inspectors, umbrella bodies and membership organisations.

We want your feedback to ensure that we are developing quality illustrations that reflect good practice, legislation and the range of care and support provided and that should be experienced.  

When you have looked at the draft quality framework please let us know your views by completing our short survey.

Connecting Care Homes – have you applied for digital devices? (Added 26 January)

In November 2020, £1 million of new funding was announced by the Scottish Government to provide digital devices to every registered care home in Scotland. This includes care homes for children and young people.

These devices are to support those living in care homes to connect digitally with all aspects of their life - health, education, wellbeing and to keep in contact with family and friends.

The scheme has been well received, with over 600 applications received during December. Each care home has received one or two iPads and, for those with limited connectivity, a Mifi unit has also been provided to ensure access to the internet.

Applications can still be made by care homes and more details can be found here.

Reinstatement of statutory entitlement and Covid financial support (Added 22 January)

Legislation that places a duty on education authorities to make available 1140 hours of funded ELC to all eligible children from August 2021 has been laid in the Scottish Parliament for its consideration.

The Scottish Government has issued a letter to all registered childcare providers outlining what this will mean for them. 

Letter to adult care home providers (Added 22 January)

The Scottish Government has issued a letter to adult care home providers which provides advice on vitamin D supplements for care home residents.

COVID-19 vaccine easy read information (Added 21 January)

Public Health Scotland have produced two pieces of easy read information guidance for COVID 19 vaccines. One is aimed at those with dementia and the other for people with learning difficulties.

 

Guidance on coronavirus testing for the care at home sector (Added 21 January)

Guidance and materials are available to support testing of staff working in the following community based care services:

  • Care at home – LFD or PCR testing
  • Sheltered housing and housing with multiple occupancies – LFD testing
  • Adult day centres/ adult day care services – LFD testing
  • Personal assistants (providing care and support to adult clients within social care ) – LFD testing 

The roll-out of testing will commence from 18 January. Distribution of testing kits is currently underway.

Supporting information and training materials to support rollout, including dates for workshops around taking the test, can be found here.

Letter to childminders (Added 21 January)

The Minister for Children and Young People has issued a letter to all childminders which outlines the Scottish Governments Childminding Action Plan. The letter also provides information on how to access the financial support available to childminders.

Letter to adult day care services (Added 21 January) 

The Cabinet Secretary for Health and Sport has issued a letter to adult day care services to clarify that essential day service support can continue throughout the current lockdown and adult day centres can continue to operate.

Care Inspectorate agency staff webinars February 2021 (Added 21 January)

We are inviting all agency staff working in adult and older people care homes to attend one of our free webinars that will be delivered in February 2021.     

As well as registered nurses these are open for all agency staff to attend.

The webinar will share ideas to support wellbeing and recovery in the context of Covid-19.

  • Explore the updated Care Home Infection Prevention and Control Addendum including the SIPCs.
  • Explore why infection prevention and control is important for all staff across the care home
  • Share the agreed Agency working principles
  • Update on testing and vaccinating
  • Sign posting to Covid-19 and infection control specific resources taken from national guidance and simplified by the Care Inspectorate into a one stop shop for adult social care.
  • Share the learning from frequently asked questions (FAQs) from services
  • Discuss effective application of good infection prevention and control practices

You can find more information, including the dates of the webinars, here.

To register for one of the webinars, please use this link to register for your preferred date.

Infection Prevention and Control / Covid-19 – Webinars for All Care Home Staff (Added 21 January)

NHS Education for Scotland invites all care home staff to attend a webinar on Infection Prevention and Control/Covid-19. Webinars will be delivered in January 2021.

The webinars are free and aim to provide staff with key infection prevention and control information they will need to protect themselves and others in the care home setting.

You can find out the dates of the webinars and how to register here.

The importance of services operating within cohorts or ‘bubbles’ (Added 19 January)

With the new strain of COVID-19 having an increasing impact on services for children and young people, we would like to remind providers of the importance of services operating within cohorts or ‘bubbles.’

This means that in order to decrease the chance of transmission, staff should not be routinely moving between settings, even if they are part of the same organisation. Further detail on this can be found in Coronavirus (COVID-19): residential childcare.

The same applies to young people, who should not be freely moving between care settings.  Any movement between settings increases the risk of transmitting the virus, allowing it to spread so it is essential that services adhere to the guidance. 

Any new admission, including for those on short term placements, must be individually risk assessed and a decision on testing made in discussion with the Health Protection Team as detailed in COVID-19: Information and Guidance for Social, Community and Residential Care Settings.

Preventing the spread of coronavirus (added 19 January)

NHS Scotland have released guidance on using contact tracing to prevent the spread of coronavirus if you test positive.

Letter to adult day care services (Added 18 January)

The Cabinet Secretary for Health and Sport has issued a letter to adult day care services to clarify that essential day service support can continue throughout the current lockdown and adult day centres can continue to operate.

Update on review of Building Better Care Homes guide (Added 14 January)

The design guidance for care homes for adults Building Better Care Homes is currently under review.

To support us with the early part of this work, we established a group of representatives from Scottish Care, COSLA, Scottish Government, Local Authority Building Standards Scotland, Scottish Fire & Rescue Service, Health Protection Scotland, Heads of Planning Scotland, Society of Chief Officers of Environmental Health, HSE, HIS, Public Health Scotland, Scottish Futures Trust, and representatives from banking forums and architecture firms.

So far, our review has taken account of learning from the pandemic, views of the group and previous feedback.

In the coming months, our next step will be to consult widely on draft guidance with the care home sector and other stakeholders. We want everyone with an interest in care homes for adults to have the opportunity to take part in our consultation. We will update you in due course, to let you know how you can get involved.

When the time comes, we hope you can take part and we look forward to engaging with you.

 

Lateral flow testing for care homes (Added 14 January)

The Scottish Government has updated its guidance on adult care home lateral flow testing to include an updated letter for all care homes.

Temporary financial support for childcare sector (Added 13 January)

Today the Deputy First Minister has announced that the Scottish Government will:

  • make temporary financial support available to private and voluntary sector day care of children providers, and childminders currently providing childcare to 12 or more children, who have remained open for key worker and vulnerable children during the period of the temporary restrictions.
  • provide support for childminders who are most affected by the Covid-19 pandemic.

A summary of the announcements is provided below. Further information is set out on the Scottish Government’s information pages on the financial support available to the sector.

More information on these support measures will be provided as soon as possible.

COVID Restrictions – Temporary Financial Support

Day care of children providers, and childminders who are currently providing childcare to 12 or more children, currently should be open only to key worker and vulnerable children. Further information on the temporary restrictions is provided in the supplementary guidance.

As a result most of these services are open only for small numbers of children, and this can create financial pressures for providers.

That is why temporary financial support will be available to those services who are currently only permitted to operate for vulnerable children or those of key workers, to help mitigate the reduction in income resulting from operating below capacity and ensure these settings can remain open.

Support will be provided through grants to services that are open to deliver childcare to key worker and vulnerable children during the temporary restrictions.

This will include day care of children’s services, childminders who care for 12 or more children and out of school care providers.

To be eligible for the Fund settings need to be registered with the Care Inspectorate as being either:

  • a ‘day care of children’ and a ‘Private’ or ‘Voluntary or Not For Profit’ service; or
  • a ‘childminding service’ and currently caring for 12 or more children.

Providers will also need to confirm that their service is open and operating for key worker and vulnerable children. 

The funding will be available for each four week period the current temporary restrictions are in place.

More information will set out on the Scottish Government’s information pages including details on the level of grants that will be available, and how providers can access this support, as soon as possible.

Care home testing guidance (Added 11 January)

The Scottish Government has today released new guidance on care home testing.

The updated guidance includes:

  • Reported testing issues and workarounds.
  • Arrangements for resupply of tests, including emergency arrangements to reorder tests in urgent situations.
  • Details on workshops in January on care home testing (updates and feedback).
  • Link to updates and care home testing FAQ guidance.

COVID-19: Supplementary National Child Protection Guidance updated (Added 7 January)

The guidance includes the following changes:

  • Updated to reflect National Strategic Framework (November 2020)
  • Updated to reflect effective practices during COVID-19 in relation to Registration through virtual Child Protection Planning/Case Conferences
  • References updated and supplemented.

To ensure that you are using the most up to date version, please access it through the website.

Updated guidance on the submission of COVID-19 notifications (Added 7 January)

We recently updated our guidance on the submission of COVID-19 notifications. We have now included some additional information that has come from frequently asked questions.

  • Where staff have ongoing symptoms after 14 days or symptoms of ‘long COVID’, services can end their confirmed outbreak with either a negative test from the staff member or agreement from public health.
  • If a service currently has a confirmed case of COVID-19, they do not need to notify us of further suspected cases until after the confirmed case(s) has been ended.
  • Only one end of confirmed case(s) notification is required (per outbreak).  This should be used to signify that there are no current confirmed cases in the service regardless of whether it was an individual or multiple confirmed cases submitted.
  • Only one end of suspected case(s) notification is required.  This should be used to signify that all suspected cases in the service have either had a negative test or shown no symptoms for 14 days.  Where a confirmed case notification has been submitted, the service is automatically deemed to be in an outbreak and there is no need to submit and end of suspected cases notification.

Children and young people complaint text service (Added 7 January)

We launched a new children and young people complaint text service on 5 January 2021. This text service will add to the other ways young people can raise concerns about the quality of their care.

This service will allow young people to be more informed about their rights to quality care and support which we hope will build trust and allow us to improve their experience of care.

Letter to all registered childcare providers (Added 7 January)

Following the First Minister’s announcement on Monday 4 January that further public health measures in response to the new variant of COVID-19 are to be put in place, the Scottish Government has issued a letter to all registered childcare providers.

The letter confirms the updated guidance which will apply until at least 1 February 2021.

New pharmacy service for care homes (Added 7 January)

A service that offers consultations and advice for minor illnesses is available in all community pharmacies across Scotland. The service is open to those living in care homes and allows care homes and pharmacy teams to work closely together in new ways to support residents. 

A guidance sheet gives a broad overview of how NHS Pharmacy First Scotland will work in the care home setting and what you will need to do to access the service. You may also speak with your community pharmacy team(s) to agree further details on how you will work together.

Adult social care: end of EU transition period (Added 7 January)

The Scottish Government has published information for social care providers on access to the National Services Scotland Support Call Centre in the event of disruption to essential products or supplies due to Brexit.

Coronavirus (COVID-19): Visiting an adult care home (Added 7 January)

Guidance for the safe visiting of adult care homes during the coronavirus (COVID-19) pandemic is available here. This NHS inform page provides advice and information for family and friends of people living in adult care homes.

Additional preventative measures due to new COVID-19 variant – Testing of Care Home Staff, Visiting Professionals and Outbreak Management (Added 24 December)

Further to the announcement by the First Minister outlining that mainland Scotland will move to Level 4 from 26 December, the Scottish Government has issued a letter outlining updated guidance to the sector on care home testing of care home staff, visiting professionals and outbreak management.

The Scottish Government will update its online guidance to reflect this in due course.

Healthcare support tool (Added 24 December)

Earlier this year, on behalf of the Scottish Government, we developed a healthcare support tool to provide a summary document for collating the important information care home staff may need to provide if they are seeking clinical support for a person who they care for.

This tool was included in the National Clinical and Practice Guidance for Adult Care Homes in Scotland during the COVID-19 Pandemic (Updated 15 May 2020).

In order to support carers, we have updated the Good Communication Guide for care homes which can be found here.

The healthcare support tool has been developed with care homes, GPs and other clinicians to reflect the information needs for situations that arise during the day and out of hours.  Collating and sharing information to get the right level of clinical care and support in the right place in a timely manner for the person you are caring for is important and this healthcare support tool will provide a helpful framework for conversations with healthcare professionals.

 

Helping people you care for to have video calls (Added 24 December)

This guidance for helping people you care for to have video calls outlines key points to think about and get right when you are supporting someone with a video call.

The guidance has been prepared by the Care Inspectorate along with SSPS, Scottish Care and COSLA after consultation with care home managers, clinicians and people receiving care.

Scottish COVID-19 Care Home Infection Prevention and Control Addendum (Added 24 December)

The Care Home IPC (Infection Prevention and Control) Addendum for use in care homes for older people and adults can now be accessed on the main page in the NIPCM index. 

The purpose of this addendum is to provide COVID-19 specific IPC guidance for care home staff and providers on a single platform to improve accessibility. 

The addendum will be continually reviewed and updated as additional information becomes available, therefore, staff are advised to access the online version.

Reduction of self-isolation period from 14 to 10 days (Added 24 December)

The Scottish Government has issued some FAQs following the reduction of the self-isolation period from 14 to 10 days, in particular how it applies in social care settings.

Following discussions between the four UK chief medical officers, and with the chief medical officer, chief nursing officer and the national clinical director in Scotland, it has agreed the recommendations for isolation periods for clinical and social care settings.  The Cabinet Secretary for Health and Sport has noted, and is content with, these recommendations.

How long should a resident or staff in a care home isolate as a contact of a case?

  • For residents in care homes, isolation for 14 days is recommended.
  • For staff who work in a social care setting, 10 days is recommended.
  • The recommendations for staff will now be outlined in revised guidance to be published shortly by PHS.

When does the Isolation period begin?

  • The day when the individual either displays symptoms or receives a positive test is day one of the countdown.

How long should the isolation period be for health and social care staff returning from non-exempt countries?

  • The isolation period for clinical staff, and other staff working in health and social care, who are returning from non-exempt countries, is 10 days. Travellers from exempt countries do not require to self-isolate, unless otherwise identified as a case or contact.

What is the evidence base for the reduction?

  • The four UK chief medical officers examined the absolute and relative risk associated with both 10-day and 14-day isolation. The current proposal brings the UK into line with approaches recommended by other international organisations, such as the United States Centre for Disease Control (CDC).

Vaccination programme rollout (Added 24 December)

COVID-19 vaccinations are now taking place in care homes across Scotland.

Information is available from:

You can also access information in translated and accessible formats including BSL and audio here.

Three toolkits provide key information on the vaccine, safety information and benefits:

Care Home COVID-19 Stakeholder Resources

Healthcare Worker COVID-19 Stakeholder Resources

Social Care Worker COVID-19 Stakeholder Resources

Scottish Government Early Learning and Childcare COVID-19 Update No. 10 – December 2020 (Added 22 December)

The Scottish government has released a new Early Learning and Childcare COVID-19 Update.

Lyreco PPE Framework festive arrangements (Added 15 December)

The PPE Directorate mailbox, which is now being used solely for emails relating to the Lyreco PPE Framework, will not be monitored from 24 December 2020 to 4 January 2021.

To ensure that they you able to order and receive PPE through the festive season please register by Monday 21 December 2020.

Organisations that are already registered can continue to place orders and will receive deliveries over the festive period. The Lyreco Festive Opening Times can be read here.

Should a registered organisation wish to discuss an order with Lyreco over the festive period, they can contact Lyreco Customer Services on 0845 723 1220 or This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.

Supporting you to operate in a safe environment during the festive period (Added 15 December)

Christmas is a time of traditions, celebration and exciting activities for all early learning and childcare (ELC) settings including childminders and school aged childcare.  It is important that this year children and families can have the best experience possible while services continue to operate in a way that mitigates the spread of COVID-19.

We have published new guidance to support services to operate in a safe environment during the festive period.

Letter to all childcare providers (Added 14 December)

The Scottish Government Early Learning and Childcare Directorate has issued a letter to all childcare providers. The letter contains information about the early learning and childcare expansion pause and provides an update to guidance on the self-isolation period.

Disclosure Scotland coronavirus applications reminder (Added 13 December)

Disclosure Scotland continues to accept and prioritise eligible coronavirus (COVID-19) applications from coronavirus response sectors such as the care sector. Coronavirus response worker applications remain free of charge until Friday 25 December 2020. The Scottish Parliament is considering a proposal to extend this until 25 March 2021.

To be eligible for a coronavirus application, applicants must meet all three of the following criteria:

  • only needs a disclosure because of their coronavirus work
  • in a role only supporting the response to coronavirus
  • working in a qualifying sector

Online application forms are available from Disclosure Scotland's website. Countersignatories must sign and send the forms to Disclosure Scotland through This email address is being protected from spambots. You need JavaScript enabled to view it.

Applications that do not meet this criteria must be submitted via a routine application where standard fees apply.  

Tunes in the Hoose (Added 13 December)

Tunes in the Hoose is a non-profit Scottish musical community born out of lockdown, designed to support traditional Scottish musicians throughout the pandemic in the form of collaborative virtual music performances.

Tunes in the Hoose are providing a free, hour-long virtual ceilidh to be played in every care home in Scotland this Christmas.This invitation also extends to all who rely on care services where this can be facilitated.

Everyone is aware of what a difficult year it has been for our care home residents and those relying on care services. This is a show, filled with the best of Scottish traditional music, dance, festive choir and more, featuring hundreds of musicians who are virtually banding together to bring Christmas cheer to those who need it the most.

Ceilidh in the Care Home will be available to everyone from 14 December to download or view online.

Message to all staff, including EU and EEA citizens, working in social care in Scotland (Added 11 December)

The Cabinet Secretary for Health and Sport and the CoSLA Health and Social Care Spokesperson have issued a letter to the social care workforce.

The letter thanks them for their hard work in this unprecedented year, to reiterate to EU Citizen colleagues how valued they are and to encourage applications to the UK Government EU Settlement Scheme, and finally to highlight wellbeing support available to all social care staff.

Changes to funding of ELC for children who defer their start date (Added 9 December)

This week, the Scottish Government laid legislation in the Scottish Parliament to make changes to the rules around funding of ELC for children who defer their school start date. If passed by parliament this will entitle all children who defer to an additional year of funded ELC, from August 2023.

Parents and carers may be wondering what this means for deferral locally. A new page has been added to the Parent Club website to give advice to parents about their current rights to defer their child’s Primary 1 (P1) entry and access to ELC, to help families to make informed decisions. Please consider linking to this in your own parent information.

It is important to note that there is no change in the policy around school deferral. All children who are still 4 years old at the start of the school year can already be deferred and start primary one the following year. Until the legislation comes into force, local authorities continue to have the power to use their discretion to provide funded ELC in a deferred year for August to December born children whose school entry is deferred. Parents and carers should continue to follow their local authority procedures.

For more information please visit here. 

Time limited conditions expiration (Added 9 December)

We are aware that many of you will have time limited conditions that were applied to your existing registration, to allow you to provide care services in response to the COVID-19 pandemic. Many of these time limited conditions will be due to expire soon. We would like to remind you that if you wish to extend or amend the previous agreement (as detailed in the time limited condition), you are required to submit a variation for assessment.

This can be done through eForms. If you no longer require the time limited condition, please submit a variation for its removal.

If you are registered as an Adult Day Care service and are now providing or intend to provide care and/or support to people at home or in the community then you must be registered to do so and should submit a variation application for assessment. This can be done through eForms.

If you continue to provide care at home and intend to do so for 12 months or more, workers must apply for registration with the Scottish Social Services Council (SSSC). Temporary COVID-19 legislation currently allows workers up to 12 months to gain registration (formerly 6 months) but we would encourage you to support staff to apply within reasonable timescales to ensure they achieve registration within the 12 month deadline. 

You can find out more information about SSSC registration requirements here.

Revised notifications guidance (Added 9 December)

We have updated the COVID-19 notifications and guidance to make them clearer and easier to use.

We have amended the notification for suspected cases of COVID-19 to make it clear that only one notification is required for your service when the first case is identified.   We do not require you to tell us about suspected cases on an individual basis, only the first suspected case.   

The purpose of these notifications is to enable us and our partners to direct help and support where it is needed.  It is important that you notify us as outlined in the guidance and in a timely manner. 

The COVID-19 notifications guidance is available on our website here.

COVID-19: Christmas and New Year guidance for Adult Care Homes and Visitors (Added 7 December)

The Scottish Government has released guidance for adult care homes and visitors over the Christmas and New Year period.

The guidance sets out specific safeguards that care homes can put in place to support festive activities while continuing to manage transmission risk. 

Are you a social care worker from overseas? (Added 3 December)

People who work in social care roles and have paid the Immigration Health Surcharge may be able to claim their money back from the UK Government.

Applicants must be working for at least 16 hours a week, but this can be in more than one eligible job. Reimbursement payments are processed in six-month instalments in arrears. 

Eligible applicants can now apply online and find out more about the scheme. Telephone help is available if you have difficulty in applying.

Scottish Government Early Learning and Childcare COVID-19 Update No. 9 –  November 2020 (Added 1 December)

The Scottish government has released a new Early Learning and Childcare COVID-19 Update.

Further information

Information is available on the NHS Inform website. The key messages for Scotland are:   

  • As part of the Scotland-wide, coordinated response to coronavirus, NHS 24 provides the most up to date information and advice here.  
  • NHS 24 has also set up a dedicated helpline for people who do not have coronavirus symptoms but are seeking information. The helpline number is 0800 028 2816 and is available Monday to Friday, 0800 to 1000, Saturday and Sunday, 0900 to 1700. 
  • People who have travelled to an affected area and have symptoms of a cough, fever or difficulty breathing should stay at home and phone their GP (family doctor), or call NHS 24 on 111 if their GP surgery is closed.
  • People with general questions are advised to visit www.nhsinform.scot/coronavirus in the first instance. This is the quickest and easiest way to get information and it also means that the 111 service is able to help those people with more immediate clinical need. NHSinform includes an interactive self-help guide where people can answer a few simple questions on line to assess whether they need to seek further help or advice by telephone.
  • There is a communications toolkit with information for health and care settings to download, share and print  – please be aware that this is updated as the situation develops so should be checked frequently. Please use the latest version in your setting and update if required. 

NHS 24 has active Twitter, Facebook and Instagram channels that are the official social feeds for Coronavirus in Scotland. You can follow these from the links below. 

Health Protection Scotland has also produced information and guidance which should be useful and this is updated at regular intervals.

The Scottish Government summary of response arrangements for coronavirus in Scotland can be found here.   

Other guidance

NHS Inform has published guidance leaflets and posters in a variety of different languages and easy-read format. You can download these from their website here.