Covid-19 notifications  

  • Outbreak of infectious disease - services will need to notify us of each individual case of COVID-19 in a person using the service. Each individual case should be reported on a separate notification form.  
  • Changes of circumstances due to Coronavirus (COVID-19)Within the notification the provider should note the change to the service provision and confirm the service can meet the care and welfare needs of the individuals that they are providing care for. This form should be used to change operating status (open/closed). It can also be used to request changes to the service delivery, for example opening or moving a Hub.  
  • Inactive services during COVID-19The Care Inspectorate understands that as a result of the current situation regarding Covid-19 that a number of registered care services will not be operational during this period. In normal circumstances, we ask services to submit a notification indicating where the service is ‘inactive’ for any length of time in certain circumstances and we note this formally on our systems. 

    To reduce further pressure on services and to give maximum flexibility to re-establish registered services as easily as possible, the position is that any registered service not operating directly as a result of the Covid-19 pandemic is not required to submit an application to become inactive during this period. 

    However, you must inform the Care Inspectorate of your operating status (open/closed). You can do this via E-forms by submitting the ‘Changes to circumstances due to Covid-19' form. 
  • End of outbreak - The end of the COVID-19 outbreak in your service is when there has not been a new person who experiences care with symptoms for 14 days.  People experiencing care who remain symptomatic should continue to be isolated until they are well and complete their period of isolation.  

    We are not including staff members in this because, if they have symptoms they should not be at work.  

    You can notify us of the end of an outbreak through your eForms account.

 If you are using the notification links above, once you click 'next page', your form will be submitted and you will be returned to our homepage.   You will not receive confirmation the form has been submitted.  If you need to complete another notification, please click ‘COVID-19 – Information and guidance for care services’ to redirect you back to this page. 

These additional notifications are helping us to better understand and inform others of the pressures services across Scotland are facing during COVID-19, so that support measures can be considered and offered. 

Find out more about how the SSSC is supporting staffing at this time. 

Covid-19 staffing notifications  

  • Staffing absences- a new weekly staff absence notification to be completed every Tuesday. This notification will ask about staff who are self-isolating, shielding and those who are not working due to stress related to COVID-19. We will also ask if there are staff in hospital. 

Previous notification updates  

Application to vary registration due to quarantine (Added 25 June)

In line with government advice that people travelling from other countries to the UK must quarantine for 14 days, we are aware that some school care accommodation services may need to vary the dates during which they are registered to operate. This will be in order to allow young people to quarantine before the start of the school term. 

If you require to vary your registration for this purpose, please complete an application to vary registration so that the Care Inspectorate can ensure this is processed in good time.

This can be done through your eForms account. 

End to staffing shortage notification (Added 22 June)

The Care Inspectorate no longer requires care services to submit notifications around staffing issues under the Red Amber Green (RAG) system. 

This notification was brought in April to assist care services to flag up where there were particular staffing shortages and allowed the Care Inspectorate, SSSC, Health and Social Care Partnerships, the NHS and Scottish Government to provide a rapid response. 

Our intelligence and data gathered in the past month indicates that care services now have good access to staffing resources directly as required, and as such we are now removing the obligation on care services to report staffing issues to us.

Any services that do experience staffing issues going forward can still access the SSSC NES portal here.

Your notifications and the new Coronavirus (Scotland) (No. 2) Act (Added 2 June) 

Last week we let you know that the new Coronavirus (Scotland) (No. 2) Act is now in force. Although this does not mean any changes to the notifications you must make to us, it does mean that you are now legally bound to make these. Our legal services team have produced a helpful summary of what the new Act means for care homes, which you can read here. 

You can read the Act in full here. 

Revised notification guidance (updated 30 April) 

We have updated our guidance on notifications for all services except childminders. The updated guidance includes new and updated categories of notifications related to COVID-19 that care services must make. These include notifying us of the end of an outbreak and notifications about staff. 

You can view the guidance here. 

We are very aware that we have introduced several new notifications and that there are many other people looking for data at this time. We appreciate the time and effort you are taking to complete these notifications, we will use this information to support you and to share with Scottish Government colleagues with responsibility for planning the COVID-19 response.  

Reporting of COVID-19 to the Health and Safety Executive (Added 27 April) 

The Health and Safety Executive has issued guidance on RIDDOR (The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013) responsibilities for employers. You can read the guidance here. 

Strategic inspection teams – quality assurance of notifications related to joint inspection work (Added 23 April) 

During this pandemic, while we continue our quality assurance work in relation to deaths of looked after children, initial and significant case reviews, and serious incident reviews, we are committed to minimising demands on partners’ time and resources during this period. Read more here.