Our workforce is highly skilled and experienced in all aspects of social care.  Over 600 staff work across Scotland, inspecting thousands of services. 

Our inspectors work in specialist national teams that allow best practice to be shared across the country.  We also want to make sure that the people inspecting care services have frontline experience in the same sector.

We believe that people in Scotland should experience a better quality of life as a result of accessible, excellent services that are designed and delivered to reflect their individual needs and promote their rights.

Our values are:  

1. Person-centered: we will put people at the heart of everything we do

2. Fairness: we will act fairly, be transparent and treat people equally

3. Respect: we will be respectful in all that we do

4. Integrity: we will be impartial and act to improve care for the people of Scotland

5. Efficiency: we will provide the best possible quality and public value from our work

6. Equality: we will promote and advance equality, diversity and inclusion in all our work and interactions

Our 11 offices are based throughout the country from the Borders right up to the Shetlands Isles. Find an office near you.

It is important to remember that all Care Inspectorate staff carry identification and you should ask to see this.  If you are not sure of the person who has called or visited you, you should call us on 0345 600 9527 to confirm their identity.