Services for children and young people in South Ayrshire, progress review

Some progress has been made in improving services for children and young people in South Ayrshire, inspectors have said.


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Moving more often!

A new resource has been launched aimed at encouraging everyone who experiences care to keep moving to keep healthy and well.
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Well Hall Residential Home, Hamilton

A care home for older people in Hamilton has been told to make urgent improvements in the care provided to vulnerable residents.

The Care Inspectorate has served a formal Improvement Notice on Well Hall Residential Home following an inspection which raised serious concerns.

The notice lists five areas which need to improve urgently.

The Improvement Notice says management of the home must ensure adequate numbers of qualified and competent staff work in the care home, in order to meet the health, welfare and safety needs of residents.

Personal care plans for each resident must set out how their needs will be met, and management must ensure these are fully implemented at all times.

The improvement notice also says the needs of service users who experience falls or accidents must adequately met and measures must be adopted to help prevent falls and, accidents and incidents.

A spokesperson for the Care Inspectorate said: "The Improvement Notice we have issued clearly lays out the improvements we must see so that the care provided to residents improves quickly.

"We will visit this care home again soon to check on progress and if we are not satisfied that the matters raised are being addressed urgently we will not hesitate to take further action.

"Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights.

"Anyone with a concern can contact our helpline on 0345 600 9527."

The improvement notice is available here: https://cinsp.in/wellhallimprovementnotice


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The Care Inspectorate Statistical Summary Report

The Care Inspectorate Statistical Summary Report for Quarter 4 of 2017/18 has now been released. This presents data on the number of registered care services, new registrations and cancellations, complaints about care services and quality theme grades all by care service type and or service sector. This is updated on a quarterly basis. Due to retrospective changes to our source data for period ending 31 Dec 2017, a revised version of Qtr 3 2017/18 has also been released.


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Health and social care services in Renfrewshire are moving towards more joined-up working to deliver better outcomes for people who experience care, but some improvements are needed.


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