Improvement notice served on Ardnahein Care Home, Dunoon

The Care Inspectorate has served a formal improvement notice on Ardnahein Care Home following an inspection which raised serious concerns.

The notice lists six areas which require urgent improvement, including monitoring the quality of care provided to residents to ensure that action is taken to improve it. Management at the home must demonstrate they keep a record of the level of assistance required by each resident to allow them to move safely; and they must demonstrate that staff working in the home know about and implement good practice in the prevention of falls and the management of pressure ulcers. Management must also demonstrate they are meeting the health and welfare needs of residents in regard to the administration of medication; and they must ensure personal plans are kept for each resident detailing how their individual health, welfare and safety need are to be met at all times.

The improvement notice we have served on Ardnahein Care Home clearly lays out the changes we need to see so that the care provided to residents improves quickly. We are continuing to work closely with the provider and Argyll and Bute health and social care partnership to support improvement. We will visit this care home again soon to check on progress and if we are not satisfied that the matters raised are being addressed urgently we will not hesitate to take further action. Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights. Anyone with a concern can contact us on 0345 600 9527.  

The improvement notice is available here.

Further service information is here.

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Severe weather office closures

Due to the continuing severe weather, our offices in Paisley, Hamilton, Dumfries, Selkirk, Dunfermline, Oban and Stirling are closed today.

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Office closures due to severe weather

Due to the severe weather today, we have had to close our Dumfries, Dunfermline and Paisley offices.


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Statement on Greenlaw Grove Care Home, Newton Mearns, East Renfrewshire

A spokesperson for the Care Inspectorate said: “Our lawyers sought the urgent closure of Greenlaw Grove care home at Hamilton Sheriff Court today. The sheriff made an order suspending the care home’s registration to take effect from 21 March 2018. We strongly welcome that.

“This means the home cannot continue to operate after 21 March, which will help keep people safe where they would otherwise have been at significant risk.

"It is extremely rare for us to take action of this nature and we do so only when we must protect people from harm.

“We continue to work closely with colleagues at East Renfrewshire Health and Social Care Partnership to ensure that residents’ needs are met and that appropriate plans are in place to ensure continuity of care for all residents of Greenlaw Grove ahead of 21 March.

“We understand this will be a really worrying time for relatives and their families.

“Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights. Anyone with a concern about a care service is urged to contact us."

In August 2017 the Care Inspectorate served the following improvement notice on Greenlaw Grove care home:

You can read the service's information, including the latest inspection report here.

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Healthy Working Lives – Gold Award

We are delighted to announce that the Care Inspectorate has followed its Healthy Working Lives Silver Award in 2016 by achieving the Gold award this year, the highest accolade available.
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