DSDC November Newsletter

Please see the Dementia Services Development Centre (DSDC) newsletter for November 2017 here

 


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Make a referral to Disclosure Scotland

If an organisation or employer has employees or volunteers doing 'regulated work', they have a duty to report any harmful behaviour that might affect whether the person is allowed to work with children or protected adults.

This applies whether the person is a member of the PVG Scheme or not.

This is called making a referral.


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Blog: New complaints process helps target resources to people who may be at risk

By Marie Paterson, Service Manager Complaints and Inspection

The Care Inspectorate is here to ensure that people receive safe, high-quality, compassionate care that meets their needs and promotes their rights and choices. Providing a clear and easily accessible procedure for people to raise any concerns is an essential part of our duties as a scrutiny and improvement body.

Most care in Scotland is good, but sometimes things do go wrong. We really value the concerns that people raise with us. First and foremost, we can often help things to improve for the people who raise concerns with us. Second, they help us to get an accurate picture of the level and quality of services being offered and delivered from the perspective of people experiencing or choosing care. We use this vital source of feedback and learning to help services improve. Complaints can also provide an early warning of problems in a care service.


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Uro sheath – An alternative to long term catheterisation and containment products

NHSGGC are running short educational sessions around the use of sheaths.

The sessions are open to anyone including care inspectorate staff who have an interest in learning about sheaths as an alternative to long term catheterisation or other bladder containment issues.


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Care Inspectorate Statistical Summary Report for Quarter 2 of 2017/18

The Care Inspectorate Statistical Summary Report for Quarter 2 of 2017/18 have now been released.  This presents data on the number of registered care services, new registrations and cancellations, complaints about care services and quality theme grades all by care service type and or service sector.  This is updated on a quarterly basis.

All content is available under the Open Government License, unless otherwise stated. More information on this license is available here.

 


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