Duty of Candour workshops

The SSSC have developed a Duty of Candour Training Pack in partnership NHS Education for Scotland (NES) and Scottish Government. The pack is for experienced trainers across health and social care organisations.

They are inviting trainers and facilitators to evaluate the training pack and provide feedback at these workshops.

  • 2 April 2019 – NHS Education for Scotland (NES), 2 Central Quay, 89 Hydepark Street, Glasgow, G3 8BW
  • 5 April 2019 – Scottish Public Services Ombudsman (SPSO), Bridgeside House, 99 McDonald Road, Edinburgh, EH7 4NS

We want to make sure the pack will allow experienced trainers/facilitators to deliver this training inhouse and we would value your expertise and knowledge to evaluate the content and usability.


  • Welcome and overview
  • Duty of candour and culture
  • Identifying harm
  • Communicating at our best: meeting with families
  • Apology and being open
  • Reporting and sharing
  • Supporting staff.

Workshops will be facilitated by Dorothy Armstrong of DA Professional Limited.

There is a maximum of 25 places available for each workshop.

To apply for a place email This email address is being protected from spambots. You need JavaScript enabled to view it.