Annual returns go live today

The annual return is now available for services to complete between 5 January and 16 February 2018. 

Each year, we ask service providers to complete an annual return to help us plan, inform and carry out our inspections. We also share some of the information with other organisations, such as the Scottish Social Services Council and the Scottish Government.

The annual return is available for services to complete through our online eForms system. You can access this here.

If you have any questions about the annual returns, please read our frequently asked questions.

All service types must complete their annual returns electronically, using the Care Inspectorate’s eForms system

Even inactive services must submit an annual return. We no longer automatically downgrade services for failing to submit an annual return. This is because we do not believe that non-submission is necessarily a reflection of poor quality of service. We will, however, continue to publish details about submission or non-submission of annual returns within inspection reports. We also reserve the right to make a formal requirement relating to submission of an annual return, or in cases of serious or persistent non-compliance, to issue an improvement notice under s62 of the Public Services Reform (Scotland) Act 2010, requiring its submission. Please note that where the manager of the service has changed, you must formally notify the Care Inspectorate of the correct details. This can be done using the Care Inspectorate’s online eForms system.